Hello Rosemary, What OS X version are you running... OS X 10.8.5?
My comments in situ below. On 19/09/2013, at 8:33 AM, Rosemary Spark <[email protected]> wrote: > My new (May) MacBook Pro 15" has 2 weird problems > 1. Often when I start using it and sometimes while using it turns off... Not > being moved or anything. It goes right to sleep .... black screen, no fan > noise. I have to wake it up by hitting the track pad etc Sometimes this > process is prolonged. It has done this since day The MBP is not turning off/shutting down, it is going to sleep or display sleep Check your settings in System Preferences > Energy Saver Under Power Adapter & Battery? > 2. The fan is very loud all the time. The fans in all MacBooks & MacBook Pros run any time that they are powered up, but at very low (and quiet) speed. The fans increase in speed as more CPU cycles are used and when the temperature rises. To troubleshoot the noise fans, open Activity Monitor (Applications > Utilities > Activity Monitor) and sort the column labeled "% CPU" to identify any runaway applications, which can shorten battery runtime, affect performance, and increase hear and fan activity, as documented in Apple Knowledge base article TS1473. Let me know if you find a Process Name "ubd" is using around 99% CPU, or whatever process is using high % CPU. You can follow the instructions in the Apple Knowledge base article TS1473 at the link below. <http://support.apple.com/kb/TS1473?viewlocale=en_US&locale=en_US> > My husband bought a 13" MacBook Pro as well and has neither problem. > > Normal? Or not. Not normal! Cheers, Ronni Sent from Ronni's iPad4 > Rosemary Spark > PO Box 781 > South Fremantle WA 6162 Australia > Phone: + 61 8 94336609 > Mobile: 0414268043 > [email protected]
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
