Hello Rosemary, Please reply.
Cheers, Ronni Sent from Ronni's iPad4 > On 19 Sep 2013, at 9:37 am, Ronda Brown <[email protected]> wrote: > > Hello Rosemary, > > What OS X version are you running... OS X 10.8.5? > > My comments in situ below. > >> On 19/09/2013, at 8:33 AM, Rosemary Spark <[email protected]> wrote: >> >> My new (May) MacBook Pro 15" has 2 weird problems >> 1. Often when I start using it and sometimes while using it turns off... Not >> being moved or anything. It goes right to sleep .... black screen, no fan >> noise. I have to wake it up by hitting the track pad etc Sometimes this >> process is prolonged. It has done this since day > > The MBP is not turning off/shutting down, it is going to sleep or display > sleep > Check your settings in System Preferences > Energy Saver > Under Power Adapter & Battery? > >> 2. The fan is very loud all the time. > > The fans in all MacBooks & MacBook Pros run any time that they are powered > up, but at very low (and quiet) speed. The fans increase in speed as more CPU > cycles are used and when the temperature rises. > > To troubleshoot the noise fans, open Activity Monitor (Applications > > Utilities > Activity Monitor) and sort the column labeled "% CPU" to identify > any runaway applications, which can shorten battery runtime, affect > performance, and increase hear and fan activity, as documented in Apple > Knowledge base article TS1473. > > Let me know if you find a Process Name "ubd" is using around 99% CPU, or > whatever process is using high % CPU. > > You can follow the instructions in the Apple Knowledge base article TS1473 at > the link below. > <http://support.apple.com/kb/TS1473?viewlocale=en_US&locale=en_US> > >> My husband bought a 13" MacBook Pro as well and has neither problem. >> >> Normal? Or not. > > Not normal! > > Cheers, > Ronni > > Sent from Ronni's iPad4 >> Rosemary Spark >> PO Box 781 >> South Fremantle WA 6162 Australia >> Phone: + 61 8 94336609 >> Mobile: 0414268043 >> [email protected] >> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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