On 17 Nov 2013, at 3:27 pm, wyv...@iinet.net.au wrote:
>
> Now if only i could work out why I cannot get chanel 9 on either of my eyetv
> macs things would be sweet...but i think it may be the ariel or perhaps
> something to do with the splitter as at times running the eyetv on one
> appears to be disturbing the other [pixelating the picture etc]
Hello Yvonne,
I have changed the subject to include 'EyeTV plays video that is pixelated' to
help your query.
There are a few reasons why EyeTV may have pixelated video.
EyeTV plays video that is pixelated
1) The EyeTV software may need to be reset.
Solution: Quit the EyeTV software, and then restart it.
2) The EyeTV hardware may need to be reset.
Solution: Unplug the EyeTV hardware from the Mac, power source, and video
source. Wait a minute, and then attach everything again.
3) EyeTV hardware is not properly connected to the video source.
Solution: Check all cables that are connected to EyeTV, making sure that they
are firmly attached to the EyeTV hardware, and to the source.
If your EyeTV unit has a separate cable for connecting composite and S-Video (a
white cable for EyeTV 250 Plus, a black cable for EyeTV Hybrid), then make sure
that all ends of that cable are undamaged. Any bent connectors or pins can
cause black and white or otherwise incorrect video.
4) If an antenna is in use, it may need to be reoriented.
Solution: Move the antenna to make sure you are getting the best signal.
Pixelated areas in digital video may be due to a low signal.
5) The connection between the EyeTV device and the Mac may be damaged or
defective.
Solution: If the EyeTV unit is connected via USB or Firewire, then try another
USB or Firewire cable. Try another port on your Mac, and also restart your Mac.
6) EyeTV software may have incorrect Devices Preferences
Solution: Check the Devices Preferences to make sure the quality level is set
to the proper setting. A low quality setting can cause a pixelated video image.
If adjusting the quality doesn't help, and your hardware has Game Mode or
Timeshift mode, then turn that setting on and off, to see if there is a
difference.
If you have a hardware encoding device like EyeTV 250 Plus, its possible that
the encoder chip has an error. Turning Game Mode on will bypass that chip -
does the image improve when Game Mode is on?
If you have a software encoding device like EyeTV Hybrid, it's possible that
turning on Timeshift mode will reduce image quality. This is due to the fact
that some Macs are not powerful enough to handle the High quality setting for
encoding/recording analog video input. In that case, lower quality settings may
be pixelated.
7) EyeTV software may be damaged or defective.
Solution: EyeTV's Preference files or the actual EyeTV application may be
corrupted in some way. Move the EyeTV application to the trash, and install it
again.
You should also try to erase the four EyeTV Preference files, using the EyeTV
Reporter application.
If you erase the EyeTV preference files, then any activation key you may have
will need to be re-entered. Don’t erase the preference files unless you have
the activation key in hand.
You can download and find instructions for EyeTV Reporter here:
How do I use the EyeTV Reporter utility?
After you erase them and restart EyeTV, then you’ll have to re Auto Tune via
the Setup Assistant, or the Setup part of the EyeTV Preferences.
8) Video source cables are damaged or defective.
Solution: Replace your video cables with a new set, to ensure that a complete
signal is being transmitted.
9) Video source device is damaged or defective.
Solution: Connect the video source to another device, like a TV set. If video
is not transmitted properly to the TV set, or to EyeTV, then the video source
device (or source cables) may be damaged or defective.
10) Coaxial cable splitter may be damaged or defective.
Solution: Try to connect EyeTV directly to the video source, with no splitter
in between. If that works, then try EyeTV with each port on the splitter, to
see if some ports work better than others.
11) EyeTV hardware has a damaged or defective video input.
Solution: If the video problem exist with a certain source, try connecting
another source to EyeTV that uses the same input.
For example, if a VCR is not sending correct video when using the composite or
S-Video cables, then try a DVD player with composite or S-Video cables.
If the second source has the same problem, then it's possible that the EyeTV
unit has a hardware problem with the video input.
Cheers,
Ronni
17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
2.3GHz / 8GB / 750GB @ 7200rpm HD
OS X 10.9 Mavericks
Windows 7 Ultimate (under sufferance)
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