yes Susan, there's no problem with that sort of set up, all was working 
perfectly until a few weeks ago. It was a question of if the eyeTV, the 
computer, the arial, cables or a combination were on the out.

Yvonne


On 01/12/2013, at 7:58 PM, Susan Hastings wrote:

> If you want to watch one channel and record another you need to have two 
> arial cables going into the eye tv so that you have two sources of TV. Is 
> your eye TV set up that way?
> 
> Sent from my iPhone
> 
> On 1 Dec 2013, at 7:04 pm, [email protected] wrote:
> 
>> Hi Ronni,
>> 
>> I know it has taken me a while to get back to you but I have been slowly 
>> working my way through things. It was quite painful as the problems didn't 
>> seem to be stable. Today I did a bit of a growl at hubby and a new antenna 
>> has just been installed and I now have all channels coming through on full 
>> strength. I should find out over the next couple of days if the rest has 
>> sorted out too. Apart from missing channels the most annoying was scheduled 
>> recordings, if the tv was on and o the correct channel then ok but if it 
>> needed to start up and/or change channel it would try but nothing record. 
>> Tomorrow's Eggheads scheduled recording will give me the all clear or what.
>> 
>> Again thank you for all your helpful suggestions, them and you are greatly 
>> appreciated
>> 
>> Yvonne
>> 
>> On 18/11/2013, at 9:42 AM, Ronni Brown wrote:
>> 
>>> On 17 Nov 2013, at 3:27 pm, [email protected] wrote:
>>> 
>>>> 
>>>> Now if only i could work out why I cannot get chanel 9 on either of my 
>>>> eyetv macs things would be sweet...but i think it may be the ariel or 
>>>> perhaps something to do with the splitter as at times running the eyetv on 
>>>> one appears to be disturbing the other [pixelating the picture etc]
>>> 
>>> Hello Yvonne,
>>> 
>>> I have changed the subject to include 'EyeTV plays video that is pixelated' 
>>> to help your query.
>>> There are a few reasons why EyeTV may have pixelated video.
>>> 
>>> EyeTV plays video that is pixelated
>>> 
>>> 1) The EyeTV software may need to be reset.
>>> 
>>> Solution: Quit the EyeTV software, and then restart it.
>>> 
>>> 2) The EyeTV hardware may need to be reset.
>>> 
>>> Solution: Unplug the EyeTV hardware from the Mac, power source, and video 
>>> source. Wait a minute, and then attach everything again.
>>> 
>>> 3) EyeTV hardware is not properly connected to the video source.
>>> 
>>> Solution: Check all cables that are connected to EyeTV, making sure that 
>>> they are firmly attached to the EyeTV hardware, and to the source. 
>>> 
>>> If your EyeTV unit has a separate cable for connecting composite and 
>>> S-Video (a white cable for EyeTV 250 Plus, a black cable for EyeTV Hybrid), 
>>> then make sure that all ends of that cable are undamaged. Any bent 
>>> connectors or pins can cause black and white or otherwise incorrect video.
>>> 
>>> 4) If an antenna is in use, it may need to be reoriented.
>>> 
>>> Solution: Move the antenna to make sure you are getting the best signal. 
>>> Pixelated areas in digital video may be due to a low signal. 
>>> 
>>> 5) The connection between the EyeTV device and the Mac may be damaged or 
>>> defective.
>>> 
>>> Solution: If the EyeTV unit is connected via USB or Firewire, then try 
>>> another USB or Firewire cable. Try another port on your Mac, and also 
>>> restart your Mac.
>>> 
>>> 6) EyeTV software may have incorrect Devices Preferences
>>> 
>>> Solution: Check the Devices Preferences to make sure the quality level is 
>>> set to the proper setting. A low quality setting can cause a pixelated 
>>> video image.
>>> 
>>> If adjusting the quality doesn't help, and your hardware has Game Mode or 
>>> Timeshift mode, then turn that setting on and off, to see if there is a 
>>> difference. 
>>> 
>>> If you have a hardware encoding device like EyeTV 250 Plus, its possible 
>>> that the encoder chip has an error. Turning Game Mode on will bypass that 
>>> chip - does the image improve when Game Mode is on?
>>> 
>>> If you have a software encoding device like EyeTV Hybrid, it's possible 
>>> that turning on Timeshift mode will reduce image quality. This is due to 
>>> the fact that some Macs are not powerful enough to handle the High quality 
>>> setting for encoding/recording analog video input. In that case, lower 
>>> quality settings may be pixelated.
>>> 
>>> 7) EyeTV software may be damaged or defective.
>>> 
>>> Solution: EyeTV's Preference files or the actual EyeTV application may be 
>>> corrupted in some way. Move the EyeTV application to the trash, and install 
>>> it again.
>>> 
>>> You should also try to erase the four EyeTV Preference files, using the 
>>> EyeTV Reporter application.
>>> 
>>> If you erase the EyeTV preference files, then any activation key you may 
>>> have will need to be re-entered. Don’t erase the preference files unless 
>>> you have the activation key in hand.
>>> 
>>> You can download and find instructions for EyeTV Reporter here:
>>> 
>>> How do I use the EyeTV Reporter utility?
>>> 
>>> After you erase them and restart EyeTV, then you’ll have to re Auto Tune 
>>> via the Setup Assistant, or the Setup part of the EyeTV Preferences.
>>> 
>>> 8) Video source cables are damaged or defective.
>>> 
>>> Solution: Replace your video cables with a new set, to ensure that a 
>>> complete signal is being transmitted.
>>> 
>>> 9) Video source device is damaged or defective.
>>> 
>>> Solution: Connect the video source to another device, like a TV set. If 
>>> video is not transmitted properly to the TV set, or to EyeTV, then the 
>>> video source device (or source cables) may be damaged or defective.
>>> 
>>> 10) Coaxial cable splitter may be damaged or defective.
>>> 
>>> Solution: Try to connect EyeTV directly to the video source, with no 
>>> splitter in between. If that works, then try EyeTV with each port on the 
>>> splitter, to see if some ports work better than others.
>>> 
>>> 11) EyeTV hardware has a damaged or defective video input.
>>> 
>>> Solution: If the video problem exist with a certain source, try connecting 
>>> another source to EyeTV that uses the same input.
>>> 
>>> For example, if a VCR is not sending correct video when using the composite 
>>> or S-Video cables, then try a DVD player with composite or S-Video cables.
>>> 
>>> If the second source has the same problem, then it's possible that the 
>>> EyeTV unit has a hardware problem with the video input. 
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt"
>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD
>>> 
>>> OS X 10.9 Mavericks
>>> Windows 7 Ultimate (under sufferance)
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