Hi Daniel, Sorry I missed your reply yesterday.
Have just tried what you suggested, answers in situ below. Thanks Daniel, Cheers, Walter On 8 Feb 2014, at 09:15 , Daniel Kerr <[email protected]> wrote: > Hi Walter > > The wide box is just a search field, so that one is fine. > Not that it should make in difference (as the Show Log list button should do > the same), but it may be worth trying the following to see. > > From the View menu choose "Show Log List" and see if that changes so you see > the Left Hand "panel" with things like "All Messages, Diagnostic and Usage > Message, User Diagnostic Reports and so on,..” No it does not change. Only the “All messages” page shows > If no success there, then move the mouse to the very left hand edge of the > window, sort of where the line is. You'll want to see the cursor change to an > icon that looks like a line with a right pointing arrow. If this icon shows > up, then double click and it should reveal the extra options as above ( All > Message, Diagnostic and Usage Messages, etc). This is just incase the area > has been dragged "out of view". (Trying to get the cursor to show can be a > little tricky, as it's a very thin line and you have to move it just in the > right place to get it to show, so sometimes you have to sort of move the > cursor very slowly over the point a few times to see). I have been able to produce the small vertical line with arrow and double clicking on it does not change the console screen. > > If no success then you could try removing the console preferences. > Quit Console. Then in Finder, hold down the Option key an go to the Go menu > and choose Library. Then go to the Preferences folder. > You should see two files, called com.apple.console.plist and > com.apple.console.LSSharedFileList.plst. Drag both of these to either the > Trash or onto the Desktop. Then open Console again and see if the "Show Log > List" button then works. Have dragged both to trash and re-opened Console - same as before - only the All messages list shows. Again tried to double click on the LH line arrow, but the All messages list won’t change. > > As an aside, when you actually click on the "Show Log List", does the button > change to "Hide Log List" and then back to "Show" if you click it again (i.e. > does it swap between the two to show that it actually "thinks" it's doing > something. The show log list button does not change to hide log list when I click on it. The only thing I can change on the screen is Clear Display and on the RH bottom corner I can go to Earlier or Later or Now messages. > > And yes, "normally" a -36 error can be a sign the Hard Drive is on the way > out. That would be disappointing considering that Apple Garden City replaced the HD last year as part of a recall campaign. > > Kind regards > Daniel > > Sent from my iPhone 5 > > --- > Daniel Kerr > MacWizardry > > Phone: 0414 795 960 > Email: <daniel AT macwizardry.com.au> > Web: <http://www.macwizardry.com.au> > > > **For everything Apple** > > NOTE: Any information provided in this email may be my personal opinion and > as such should be taken accordingly, and may not be the views of MacWizardry. > Any information provided does not offer or warrant any form of warranty or > accept liability. It would be appreciated that if any information in this > email is to be disseminated, distributed or copied, that permission by the > author be requested. > > On 08/02/2014, at 7:04 AM, F.W. Hänel <[email protected]> wrote: > >> Hi Ronni, >> >> SMART status is VERIFIED. >> Have just done permissions repair again - there were only some 12 lines. >> In Console I can see the brown button with the “Show log list” under the >> button. If I click on it nothing changes. >> The looong list of messages remains on the screen. There IS no LH sidebar. >> In the centre of the menu bar there is >> a wide box it shows “String Matching” Should that be changed ? >> >> I may still get an answer from Elgato - even though I haven’t heard anything >> for 4 days. >> >> Cheers, >> Walter >> >> >> >>> Hi Walter, >>> >>> You are not seeing the 'Log List' ... not being able to activate the 'Show >>> Log List' button. >>> You mentioned previously below: "Elgato have asked to email screenshot of >>> info relating to error -36 (export quits)." >>> >>> Error code -36 is input/output error. >>> Caused by a hidden file .DS_Store >>> It is also a sign of File corruption >>> >>> First thing you need do is to make sure your Disk is OK. >>> >>> 1. Check the S.M.A.R.T status of your Drive in Disk Utility >>> (The idea of S.M.A.R.T. is to detect the warning signs of potential >>> problems before they occur. >>> Although S.M.A.R.T. cannot detect every possible drive problem, it can >>> provide one very valuable warning: “Your drive is about to have problems, >>> so back it up and repair (or replace) it now!”) >>> >>> You should see this at the bottom of the window: S.M.A.R.T status: >>> ‘Verified’ >>> >>> 2. If you see “About to Fail” in red letters - Back Up the Drive >>> immediately. >>> >>> 3. You can then use Disk Utility (or a third-party utility) to attempt to >>> “Repair” the drive, but more than not, “About to Fail” indicates an >>> imminent hardware failure that you cannot fix with software. >>> Even if Disk Utility does appear to solve the problem, don’t trust the >>> drive with important data; replace it as soon as possible. >>> >>> If the Drive S.M.A.R.T is 'Verified' >>> Repair Permissions on your Volume >>> ----- >>> In case you don't know how to "Repair" the drive, here are instructions: >>> >>> 1. Choose Apple menu > Restart. Once your Mac restarts (and the gray screen >>> appears), hold down the Command (⌘) and R keys. >>> When you see a white screen with an Apple logo in the middle, you can >>> release the keys. >>> 2. Click Disk Utility, then click Continue. >>> 3. In the list at the left, select the item you want to repair. >>> 4. Click First Aid. >>> 5. If Disk Utility tells you the disk is about to fail, back it up and >>> replace it. You can’t repair it. >>> 7. Click Repair Disk. >>> >>> If Disk Utility reports that the disk appears to be OK or has been >>> repaired, you’re done. Otherwise, you may need to do one of the following. >>> >>> * If Disk Utility reports “overlapped extent allocation” errors, two or >>> more files occupy the same space on your disk, and at least one of them is >>> likely to be corrupted. Check each file in the list of affected files. If >>> you can replace a file or re-create it, delete it. If it contains >>> information you need, open it and examine its data to make sure it hasn’t >>> been corrupted. (Most of the files in the list have aliases in a >>> DamagedFiles folder at the top level of your disk.) >>> >>> * If Disk Utility can’t repair your disk or it reports “The underlying task >>> reported failure,” try to repair the disk or partition again. If that >>> doesn’t work, back up as much of your data as possible, reformat the disk, >>> reinstall OS X, then restore your backed-up data. >>> >>> Cheers, >>> Ronni >>> >>> >>> On 7 Feb 2014, at 9:05 pm, F.W. Hänel <[email protected]> wrote: >>> >>>> Hi Ronni, >>>> >>>> My Console screen shows only a list of messages and it’s strange that I >>>> can not toggle between show log list/hide log list. >>>> It can not be changed to hide the list. The text under the icon is “show >>>> log list” There is no side bar on the LH side. >>>> One message example: 19:33:34 kernel: PM notification cancel (pid 3620, >>>> iTunes) >>>> >>>> Cheers, >>>> Walter >>>> On 6 Feb 2014, at 15:22 , F.W. Hänel <[email protected]> wrote: >>>> >>>>> Hi Ronni, >>>>> >>>>> No I can only see the list of messages - lots of them. >>>>> cant’t see DIAGNOSTIC + USAGE INFO. >>>>> Elgato have asked to email screenshot of info relating to error -36 >>>>> (export quits). >>>>> >>>>> Thanks, >>>>> >>>>> Cheers, >>>>> Walter >>>>> On 6 Feb 2014, at 15:09 , Ronda Brown <[email protected]> wrote: >>>>> >>>>>> Hi Walter, >>>>>> >>>>>> Can you see 'Diagnostic And Usage Information' in the left column after >>>>>> you have clicked 'Show Log List'? >>>>>> >>>>>> If you can't see that heading in the left hand column, post back & I >>>>>> will send you a couple of screenshots 'offlist' how to 'Show' the >>>>>> 'Diagnostic And Usage Information'. >>>>>> >>>>>> Then you need to look at whatever log EyeTV support have asked you to. >>>>>> Have they asked you to email a particular log to their Support? >>>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> Sent from Ronni's iPad4 >>>>>> >>>>>> >>>>>>> On 6 Feb 2014, at 2:54 pm, "F.W. Hänel" <[email protected]> wrote: >>>>>>> >>>>>>> yes, that’s why it shows hundreds of lines (entries) >>>>>>>> On 6 Feb 2014, at 14:44 , Ronda Brown <[email protected]> wrote: >>>>>>>> >>>>>>>> Have you first clicked on 'Show Log List' in the Toolbar of Console? >>>>>>>> >>>>>>>> Sent from Ronni's iPad4 >>>>>>>> >>>>>>>> >>>>>>>>> On 6 Feb 2014, at 2:39 pm, "F.W. Hänel" <[email protected]> wrote: >>>>>>>>> >>>>>>>>> the LH column just shows the times (hr:min:secs) >>>>>>>>> >>>>>>>>>> On 6 Feb 2014, at 14:21 , Ronda Brown <[email protected]> wrote: >>>>>>>>>> >>>>>>>>>> NO not in the Toolbar but in the Left Hand column >>>>>>>>>> >>>>>>>>>> Sent from Ronni's iPad4 >>>>>>>>>> >>>>>>>>>> >>>>>>>>>>> On 6 Feb 2014, at 2:11 pm, "F.W. Hänel" <[email protected]> >>>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi Ronni, >>>>>>>>>>> >>>>>>>>>>> No, in the toolbar there is no such DIAGNOSTIC AND USAGE INFO. >>>>>>>>>>> Have opened CUSTOMIZE TOOLBAR but can’t see the item there either. >>>>>>>>>>> >>>>>>>>>>> Thanks Ronni, >>>>>>>>>>> >>>>>>>>>>> Cheers, >>>>>>>>>>> Walter >>>>>>>>>>>> On 6 Feb 2014, at 13:04 , Ronda Brown <[email protected]> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Open Console >>>>>>>>>>>> In LH side you should see DIAGNOSTIC AND USAGE INFORMATION >>>>>>>>>>>> >>>>>>>>>>>> hover you cursor to the right & you should then see 'Show' >>>>>>>>>>>> Click on Show >>>>>>>>>>>> and you will see Diagnostic and Usage Messages displayed >>>>>>>>>>>> >>>>>>>>>>>> Cheers, >>>>>>>>>>>> Ronni >>>>>>>>>>>> Sent from Ronni's iPad4 >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>>> On 6 Feb 2014, at 12:49 pm, "F.W. Hänel" <[email protected]> >>>>>>>>>>>>> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Hello all, >>>>>>>>>>>>> >>>>>>>>>>>>> Could someone explain where in Console I can find “Diagnostic and >>>>>>>>>>>>> Usage Information” ? >>>>>>>>>>>>> >>>>>>>>>>>>> Elgato have asked me to do the following: >>>>>>>>>>>>> >>>>>>>>>>>>> 1) Open Console >>>>>>>>>>>>> 2) Choose “Show Log List" on the LH top >>>>>>>>>>>>> 3) Go to “Diagnostic and Usage info" (I can not find a button >>>>>>>>>>>>> for it in OS 10.9.1) >>>>>>>>>>>>> >>>>>>>>>>>>> Is it hidden somewhere ? >>>>>>>>>>>>> >>>>>>>>>>>>> Cheers, >>>>>>>>>>>>> Walter >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
