Hi Severin,

Remember that the screws are captive - they only loosen, they remain with the 
cover - so it won't be noticeable that they are unscrewed until the cover comes 
off.

I purchased many years ago and still use today, a Newer Technology 11-piece 
Portable Toolkit which includes:
        • Three Torx screwdrivers (T6, T8, and T10)
        • Two flathead screwdrivers (1.8mm and 3.0mm)
        • Two Phillips screwdrivers (#00 and #2)
        • Two nylon spudgers—otherwise known as pry tools, useful for opening 
iPods or Mac minis or removing the top case from an older MacBook Pro.
        • A set of large tweezers, perfect for fishing out the screw you 
accidentally dropped into the innards of your laptop
        • A scissor clamp for holding cables and other thin objects in place.

I would be lost without this little set of computer tools.

Cheers,
Ronni

On 25 Jun 2014, at 4:17 pm, Severin Crisp <[email protected]> wrote:

> Thanks, Ronni.  All my reading came up with Phillips but unspecified size.  I 
> suspected they might have been torx but definitely not.  I will go back to my 
> selection and try again.  
> Best wishes and thanks
> Severin
> 
> On 25 Jun 2014, at 3:45 pm, Ronda Brown <[email protected]> wrote:
> 
>> Hi Severin,
>> 
>> If your iMac is  21.5" Model A1311 or 27" A1312  you can use a Phillips #2 
>> screwdriver to loosen the three captive screws on the memory access door.
>> TURN them COUNTERCLOCKWISE
>> Then remove the memory access door and set it aside.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 25 Jun 2014, at 2:08 pm, Severin Crisp <[email protected]> wrote:
>> 
>>> I have a Late 2011 iMac 12,1 and have purchased modules to go from 8GB to 
>>> 24GB ( thanks Daniel).  Today I duly shut down, unplugged everything from 
>>> the back (including a struggle as always with the ethernet plug) and laid 
>>> the Mac out flat on a towel.  Various of the online “how tos” list the 
>>> simple procedure starting with a Phillips screwdriver to undo the three 
>>> small screws that secure the cover.  But not so easy.  I have several 
>>> Phillips screwdrivers which look as if they are correct but do not catch.  
>>> Closer inspection shows that the screwheads have only a shallow indent so a 
>>> normal Phillips, which has a bit of an extended point, does not apparently 
>>> go in far enough to engage.  Not wishing to damage screwheads I put it all 
>>> back again and still have 2 x 8GB sitting on the desk looking at me 
>>> expectantly.  Has anyone else tried to follow this seemingly 
>>> straightforward operation and had, or not had, similar problems?  Are they 
>>> really Phillips screws or something that just looks like them?  I have had 
>>> similar situations in the past.  
>>> Advice please!  
>>> Severin Crisp
>>> 
>>> ____________________________________________________
>>> 
>>>              Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>>>                   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>>>                            mail to: [email protected]
>>> ____________________________________________________
>>> 

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