Ronni As for Macbook same as mine (except for size) MacBook Pro (Retina, 13-inch, Early 2013)
He has signed in with Apple ID. Not sure about prompts to questions when he signed in. Can he re-do that somehow? The problems seem to be with most Apple programs, Mail and App store. Can't do anything in Safari I will try the library cache removal. (can't right now am sick) Thanks for the advice Cheers Rosemary Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 94336609 Mobile: 0414268043 [email protected] On 24 October 2014 15:44, Ronni Brown <[email protected]> wrote: > What are the details of your husband's MacBook? > Are you sure that the MacBook is supported for Yosemite? > After installing Yosemite did he respond to all the- Immediate Questions - > Password Prompts - Optimization (which includes Spotlight re-indexing your > disk)? > > Has he been able to sign in with his Apple ID? > ======== > Safari - Might be a cookies, cache, or extensions, issue. > > From the Safari menu bar click Safari > Preferences then select > the Privacy tab. > > Click: Remove All Website Data > > Then delete the cache. Open a Finder window. From the Finder menu bar > click Go > Go to Folder > > Type or copy paste the following > > ~/Library/Caches/com.apple.Safari/Cache.db > > Click Go then move the Cache.db file to the Trash. > > Quit and relaunch Safari to test. > > If that doesn't help, troubleshoot Safari extensions. > > From the Safari menu bar click Safari > Preferences then select the > Extensions tab. Turn that OFF, quit and relaunch Safari to test. > > If that helped, turn one extension on then quit and relaunch Safari to > test until you find the incompatible extension then click uninstall. > > Cheers, > Ronni > > On 24 Oct 2014, at 12:34 pm, Rosemary Spark <[email protected]> wrote: > > Sorry for taking over the network! > My husband's Macbook has a problem with Safari and the App store. > Upon opening Safari nothing works; the same with the App store. > If re-starting Safari will work, then if closed and re-opened will stop > working. > > Anybody come upon this and solved this? > > Cheers > > Rosemary Spark > PO Box 781 > South Fremantle WA 6162 Australia > Phone: + 61 8 94336609 > Mobile: 0414268043 > [email protected] > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >
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