Hi Rosemary,
Did your husband upgrade from ‘Snow Leopard’? If so it was probably on his Snow
Leopard system before he upgraded to Yosemite.
The “Previous System Folder" was made during re-installations of Mac OS X.
They contain all that needed to be saved in case your new install went wrong.
I haven’t seen it happen in later OS X upgrade installations.
Cheers,
Ronni
> On 28 Oct 2014, at 8:35 pm, Rosemary Spark <[email protected]> wrote:
>
> Weird stuff.
> There were a few folders on my husband's Mac labelled Previous
> System...contains Library and System files.
> Since everything else apart from selected Mac software ie Safari, App Store
> and Mail was working, I deleted this folder and voila all is now working fine.
> Must have been some legacy something fouling it all.
>
> Thanks for suggestions.
>
> Rosemary
>
> On Sunday, 26 October 2014, Rosemary Spark <[email protected]
> <mailto:[email protected]>> wrote:
> Ronni
> As for Macbook same as mine (except for size)
> MacBook Pro (Retina, 13-inch, Early 2013)
>
> He has signed in with Apple ID.
>
> Not sure about prompts to questions when he signed in.
> Can he re-do that somehow?
>
> The problems seem to be with most Apple programs, Mail and App store.
>
> Can't do anything in Safari
>
> I will try the library cache removal. (can't right now am sick)
>
> Thanks for the advice
>
> Cheers
> Rosemary
>
>
>
>
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 8 94336609
> Mobile: 0414268043
> [email protected] <>
> On 24 October 2014 15:44, Ronni Brown <[email protected] <>> wrote:
> What are the details of your husband's MacBook?
> Are you sure that the MacBook is supported for Yosemite?
> After installing Yosemite did he respond to all the- Immediate Questions -
> Password Prompts - Optimization (which includes Spotlight re-indexing your
> disk)?
>
> Has he been able to sign in with his Apple ID?
> ========
> Safari - Might be a cookies, cache, or extensions, issue.
>
> From the Safari menu bar click Safari > Preferences then select the Privacy
> tab.
>
> Click: Remove All Website Data
>
> Then delete the cache. Open a Finder window. From the Finder menu bar click
> Go > Go to Folder
>
> Type or copy paste the following
>
> ~/Library/Caches/com.apple.Safari/Cache.db
>
> Click Go then move the Cache.db file to the Trash.
>
> Quit and relaunch Safari to test.
>
> If that doesn't help, troubleshoot Safari extensions.
>
> From the Safari menu bar click Safari > Preferences then select the
> Extensions tab. Turn that OFF, quit and relaunch Safari to test.
>
> If that helped, turn one extension on then quit and relaunch Safari to test
> until you find the incompatible extension then click uninstall.
>
> Cheers,
> Ronni
>
>> On 24 Oct 2014, at 12:34 pm, Rosemary Spark <[email protected] <>> wrote:
>>
>> Sorry for taking over the network!
>> My husband's Macbook has a problem with Safari and the App store.
>> Upon opening Safari nothing works; the same with the App store.
>> If re-starting Safari will work, then if closed and re-opened will stop
>> working.
>>
>> Anybody come upon this and solved this?
>>
>> Cheers
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 8 94336609 <tel:%2B%2061%208%2094336609>
>> Mobile: 0414268043 <tel:0414268043>
>> [email protected] <>
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