Hi and once again thanks Ronni, I have passed this info on to my recipient and I have stored your suggestions so that next time I receive one of these I can check through this.
> On 7 Dec 2014, at 4:37 pm, Ronni Brown <ro...@mac.com> wrote: > > Hi Stephen, > > Is this an attachment ... do you see a paperclip (which indicates an > attachment) If so does the image display on Quick Look? > click on the paperclip arrow ↓ Quick Look > > If you continue to have problems, there is another possibility: it might be > the image server’s fault. > > Whenever you see these images in an HTML message, you are really viewing a > web page, which means each image has a web address associated with it. If the > address is incorrect, or if the image has been pulled from the server, you > will see a blue question mark box because Mail cannot load the image. > There is nothing you can do about this short of contacting the person or > company who sent you the message to see if they can correct it. > > Have you checked the Raw Source of the problem messages? > > Other scenarios: > 1. Mail is not finding any link to an image. > 2.Mail is not finding a properly encoded image attachment. > The next step will see if there is an improperly encoded message. > 3. To see the raw message, in Mail select the message and then View > Message > > Raw Source. > The image (and any other attachment) will show as a very large block of > random characters. > > Also if the problematic messages are not the original but second-hand - > forwarded messages. > There is another downside to HTML mail. It is difficult to forward HTML > messages while preserving their content--especially when they include links > to external files. Those links are easily broken when the messages are > forwarded. > The blue question mark placeholder can be the result of a broken link to a > standard graphics or animation file. > > Cheers, > Ronni > >> On 7 Dec 2014, at 4:05 pm, Stephen Chape <chap...@bigpond.com >> <mailto:chap...@bigpond.com>> wrote: >> >> Hi Ronni and thank you ! >> I do have “Load Remote Content” checked. >> And the messages have not been in JUNK mail. >> So perhaps I have had some internet issues at some point (or points). >> >> Next time it happens I will run through these scenarios and check. >> >> >>> On 7 Dec 2014, at 3:45 pm, Ronda Brown <ro...@mac.com >>> <mailto:ro...@mac.com>> wrote: >>> >>> Hi Stephen, >>> >>> If you receive an email in Mail that has blue boxes with question marks in >>> them, this is for one of three reasons: >>> 1. You have no Internet connection, which prevents Mail from downloading >>> the images. >>> 2.The message is in your Junk Mail folder. Mail refuses to grab images for >>> these messages as a safety measure. In this case, you must take the message >>> out of your Junk Mail folder (or click “Load Images” at the top of the >>> message while viewing it). >>> 3. The option to display remote images in messages is turned off in the >>> Mail preferences. >>> >>> If your problem stems from scenarios #1 or #2, you know how to fix this. >>> You either need to connect to the Internet (at which time Mail will >>> automatically download the messages), or you must take the message out of >>> your Junk Mail folder. >>> >>> To fix the problem with scenario #3, follow these steps: >>> 1. Select Preferences from the Mail menu. >>> 2. Click on the Viewing tab in the Preferences window. >>> 3. Make sure that you check the checkbox next to Display remote images in >>> HTML messages. Or in Yosemite Mail - Load remote content in messages >>> >>> If this box is not checked, Mail will not load your images, and you’ll see >>> blue boxes with question marks instead. >>> >>> Cheers, >>> Ronni >>> >>> Sent from Ronni's iPad4 >>> >>> >>> On 7 Dec 2014, at 3:27 pm, Stephen Chape <chap...@bigpond.com >>> <mailto:chap...@bigpond.com>> wrote: >>> >>>> Hi folks, >>>> >>>> Just recently I have received a few emails containing small blue squares >>>> containing white question marks. >>>> I think that is where an image should be embedded in the email. >>>> >>>> Now one of my recipients has told me that he has received one from me like >>>> that. >>>> >>>> Any ideas on how to change this please ? >>>> >>>> Regards, >>>> Stephen Chape >>>> >>>> Mac by choice >>>> Windows because my employer knew no better >>>> >> >> Windows because my employer knew no better >> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Regards, Stephen Chape Mac by choice Windows because my employer knew no better
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