Hi Chris,

Back on 12 Dec. 2012 we went through this and created an  Apple ID for Cath.

Below is Quoted from the WAMUG Archives -  
<http://www.mail-archive.com/wamug%40wamug.org.au/msg72179.html 
<http://www.mail-archive.com/[email protected]/msg72179.html>>

Chris Burton 
<http://www.mail-archive.com/[email protected]&q=from:%22Chris+Burton%22>
 Wed, 12 Dec 2012 15:28:40 -0800 
<http://www.mail-archive.com/[email protected]&q=date:20121212>
Hi Ronni

Looks like I might have completed everything!!
I successfully changed Caths Apple id, then I had to change my password for my 
id so all is good.
Cath now uses her own email address and I use mine rather than have us both on 
my address. Much better.

Thanks so very much Ronni for your patience and advice, I wouldnt have done it 
without your help.

Best regards and I wish you a very happy chrissy

Chris
/End of Quoted email
----
So unless you or Cath have changed anything since then, Cath should be ablew to 
download the App she requires on her iPhone 4S using HER Apple ID details

Cheers,
Ronni


> On 9 Dec 2014, at 5:31 am, Chris Burton <[email protected]> wrote:
> 
> Hi Wamuggers
> 
> Im still out in the Atlantic off Gabon with some promise of being home
> before Christmas, which would be nice!
> 
> My wife has just had an operation on her ear to improve hearing, and
> part of the post surgery is for her to download an app which she can
> use to 'train her brain' to use the implant for successful hearing.
> Amazing stuff.
> 
> However, she faces a dilemma, as her iphone 4s was bought with my 4s a
> few years back on the same Telstra plan, and I had to use my Apple id
> and password on both, for some reason that now I dont remember nor
> understand.
> 
> So she is unable to access my details using her phone to go to itunes
> to download the app.
> 
> My question to you wonderful apple people, is can she obtain a new
> apple id and password for her 4s?
> 
> So far today she has tried ringing an Apple store many times only to
> be put on hold. She then emailed someone who replied that they would
> get back to her in 48hrs
> She then rang Telstra, who said for another $60/month we can purchase
> a new ipad with a sim so she can access itunes!!
> 
> She is now quite anxious about this situation, so I thought I would
> ask you guys if you could help her out, via me?
> 
> Many thanks for any advice
> 
> best regards
> 
> Chris and Cath

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