Hi Chris, I'm very pleased to hear Cath has her Apple ID sorted and can now download the App she requires to 'train her brain' to use the implant for successful hearing. I wish he all the best for a very good outcome.
And I hope you "Get Home in time for Christmas"! Kind Regards to you both. Ronni Sent from Ronni's iPad4 > On 11 Dec 2014, at 3:32 am, Chris Burton <burtnch...@gmail.com> wrote: > > Hi Ronni > > Well I think everything is now sorted back home, as I spoke to Cath > today and she read your replies to me and did realise she had done the > id. She then used the apple site to manage her id and redo her > password which she couldnt find, so now has her own Apple id, which > she can use on the new ipad air she bought so she can use the app!!! A > big week for her and as well as working flat out!! > > Cath and I both send our heart felt thanks to you Ronni for your > brilliant help with this issue. > > Best regards > > Chris > > I sent > > On 12/9/14, Ronda Brown <ro...@mac.com> wrote: >>>> The only thing I want to confirm with you for Cath is that she use her >>>> iphone to go to the website and 'create an apple id' and she can use >>>> her email that she mostly uses at home? >> >> NO Chris... Cath does not need to 'create an Apple ID' - Cath already has >> her own Apple ID (which you or she created for her back in Dec. 2012) >> She doesn't need to create another Apple ID, she already has an Apple ID! >> >> She uses her Apple ID (signs in with her Apple ID & password) to download >> the App she requires from the App Store. >> >> As I mentioned in my previous email to you last night. >>>> So unless you or Cath have changed anything since then, Cath should be >>>> able >>>> to download the App she requires on her iPhone 4S using HER Apple ID >>>> details >> >> If Cath has forgotten her Apple ID she can click on the link below: >> https://iforgot.apple.com/appleid >> >> "Find your Apple ID. >> If you can't remember your Apple ID, just provide us with some information >> and we'll find it for you. Then we'll help you reset your password." >> >> Cheers, >> Ronni >> >> >> Sent from Ronni's iPad4 >> >> >>> On 10 Dec 2014, at 3:03 am, Chris Burton <burtnch...@gmail.com> wrote: >>> >>> Hi Ronni, well once again you have saved the day!! >>> >>> I had completely forgotten about the previous attempt to get a new ID, >>> as I suspect Cath had as well. I was able to dig through my Mail >>> application (as I cant use it here on board) and find the thread for >>> that day in 2012 and see what we did. Unfortunately I havnt any record >>> of the email and password that Cath used for her ID, here with me on >>> the ship. >>> >>> I have copied your important points to a word doc to send to Cath >>> tonight so she has it tomorrow morning (you guys in the west are 7 hrs >>> ahead of us). >>> >>> i can see what you mean by looking at the link you sent me but cant >>> run through it here on my phone as I have Zero phone reception. >>> >>> The only thing I want to confirm with you for Cath is that she use her >>> iphone to go to the website and 'create an apple id' and she can use >>> her email that she mostly uses at home? >>> >>> I will go over things tonight and write some points down to tie in >>> with your points in the emails >>> >>> Sincere thanks Ronni, I really appreciate your support and help with this >>> >>> Chris >>> >>> >>>> On 12/9/14, Ronni Brown <ro...@mac.com> wrote: >>>> Hi Chris, >>>> >>>> Back on 12 Dec. 2012 we went through this and created an Apple ID for >>>> Cath. >>>> >>>> Below is Quoted from the WAMUG Archives - >>>> <http://www.mail-archive.com/wamug%40wamug.org.au/msg72179.html >>>> <http://www.mail-archive.com/wamug@wamug.org.au/msg72179.html>> >>>> >>>> Chris Burton >>>> <http://www.mail-archive.com/search?l=wamug@wamug.org.au&q=from:%22Chris+Burton%22> >>>> Wed, 12 Dec 2012 15:28:40 -0800 >>>> <http://www.mail-archive.com/search?l=wamug@wamug.org.au&q=date:20121212> >>>> Hi Ronni >>>> >>>> Looks like I might have completed everything!! >>>> I successfully changed Caths Apple id, then I had to change my password >>>> for >>>> my >>>> id so all is good. >>>> Cath now uses her own email address and I use mine rather than have us >>>> both >>>> on >>>> my address. Much better. >>>> >>>> Thanks so very much Ronni for your patience and advice, I wouldnt have >>>> done >>>> it >>>> without your help. >>>> >>>> Best regards and I wish you a very happy chrissy >>>> >>>> Chris >>>> /End of Quoted email >>>> ---- >>>> So unless you or Cath have changed anything since then, Cath should be >>>> ablew >>>> to download the App she requires on her iPhone 4S using HER Apple ID >>>> details >>>> >>>> Cheers, >>>> Ronni >>>> >>>> >>>>> On 9 Dec 2014, at 5:31 am, Chris Burton <burtnch...@gmail.com> wrote: >>>>> >>>>> Hi Wamuggers >>>>> >>>>> Im still out in the Atlantic off Gabon with some promise of being home >>>>> before Christmas, which would be nice! >>>>> >>>>> My wife has just had an operation on her ear to improve hearing, and >>>>> part of the post surgery is for her to download an app which she can >>>>> use to 'train her brain' to use the implant for successful hearing. >>>>> Amazing stuff. >>>>> >>>>> However, she faces a dilemma, as her iphone 4s was bought with my 4s a >>>>> few years back on the same Telstra plan, and I had to use my Apple id >>>>> and password on both, for some reason that now I dont remember nor >>>>> understand. >>>>> >>>>> So she is unable to access my details using her phone to go to itunes >>>>> to download the app. >>>>> >>>>> My question to you wonderful apple people, is can she obtain a new >>>>> apple id and password for her 4s? >>>>> >>>>> So far today she has tried ringing an Apple store many times only to >>>>> be put on hold. She then emailed someone who replied that they would >>>>> get back to her in 48hrs >>>>> She then rang Telstra, who said for another $60/month we can purchase >>>>> a new ipad with a sim so she can access itunes!! >>>>> >>>>> She is now quite anxious about this situation, so I thought I would >>>>> ask you guys if you could help her out, via me? >>>>> >>>>> Many thanks for any advice >>>>> >>>>> best regards >>>>> >>>>> Chris and Cath -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
