Hello Ronni

Thanks for your response Ronni.

I have followed your instructions - but when the Apple logo appeared (no red 
slider, despite holding for some time) - I am now instructed to:
Slide to set up.

Do I set up from scratch and then connect to iTunes to try and restore all?

Regards

Marlene 

On 22/01/2015, at 6:32 PM, Ronni Brown wrote:

> Hi Marlene,
> 
> Did your iPad update to iOS 8.1.2 successfully?
> 
> If so Eject your iPad from iTunes
> Disconnect the cable from your computer & iPad
> 
> Then do a Hard Reset
> 1.  Press and hold the Sleep/Wake button and the Home button at the same time 
> for at least 10 seconds.
> 2.  Ignore the red slider that appears on the screen and keep holding both 
> buttons until the Apple logo appears.
> 
> Your iPad will restart.
> Let us know if the reset fixes the problem.
> 
> Cheers,
> Ronni
> 
>> On 22 Jan 2015, at 5:54 pm, Marlene Oostryck <[email protected]> 
>> wrote:
>> 
>> Hello All,
>> 
>> I have an iPad Air (64GB), purchased in Sept 2014 which has been operating 
>> perfectly.
>> 
>> Today I did a back-up on iTunes - that appeared to proceed as normal.
>> 
>> Then I did an iOS 8.1.2 Update through iTunes.
>> 
>> When all was finished (about 20 mins) a message came up saying:
>> 
>> "iTunes could not back up this iPad "Marlene Oostryck's iPad" because it has 
>> not been set up yet.
>> 
>> I still have the screen open - some advice would be appreciated.
>> -(going interstate on Tuesday and really need a functioning iPad.
>> 
>> Many thanks
>> 
>> Marlene Oostryck
> 
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