Hello Ronni Thanks for your response Ronni.
I have followed your instructions - but when the Apple logo appeared (no red slider, despite holding for some time) - I am now instructed to: Slide to set up. Do I set up from scratch and then connect to iTunes to try and restore all? Regards Marlene On 22/01/2015, at 6:32 PM, Ronni Brown wrote: > Hi Marlene, > > Did your iPad update to iOS 8.1.2 successfully? > > If so Eject your iPad from iTunes > Disconnect the cable from your computer & iPad > > Then do a Hard Reset > 1. Press and hold the Sleep/Wake button and the Home button at the same time > for at least 10 seconds. > 2. Ignore the red slider that appears on the screen and keep holding both > buttons until the Apple logo appears. > > Your iPad will restart. > Let us know if the reset fixes the problem. > > Cheers, > Ronni > >> On 22 Jan 2015, at 5:54 pm, Marlene Oostryck <[email protected]> >> wrote: >> >> Hello All, >> >> I have an iPad Air (64GB), purchased in Sept 2014 which has been operating >> perfectly. >> >> Today I did a back-up on iTunes - that appeared to proceed as normal. >> >> Then I did an iOS 8.1.2 Update through iTunes. >> >> When all was finished (about 20 mins) a message came up saying: >> >> "iTunes could not back up this iPad "Marlene Oostryck's iPad" because it has >> not been set up yet. >> >> I still have the screen open - some advice would be appreciated. >> -(going interstate on Tuesday and really need a functioning iPad. >> >> Many thanks >> >> Marlene Oostryck > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

