Sent from Ronni's iPad4
> On 22 Jan 2015, at 7:53 pm, Marlene Oostryck <[email protected]> wrote: > > Hello Ronni > > Thanks for your response Ronni. > > I have followed your instructions - but when the Apple logo appeared (no red > slider, despite holding for some time) - Did you let go both the Sleep & Wake buttons when the Apple Logo appeared? > 1. Press and hold the Sleep/Wake button and the Home button at the same time > for at least 10 seconds. > 2. Ignore the red slider that appears on the screen and keep holding both > buttons until the Apple logo appears. > I am now instructed to: > Slide to set up. > > Do I set up from scratch and then connect to iTunes to try and restore all? > > Regards > > Marlene > >> On 22/01/2015, at 6:32 PM, Ronni Brown wrote: >> >> Hi Marlene, >> >> Did your iPad update to iOS 8.1.2 successfully? >> >> If so Eject your iPad from iTunes >> Disconnect the cable from your computer & iPad >> >> Then do a Hard Reset >> 1. Press and hold the Sleep/Wake button and the Home button at the same >> time for at least 10 seconds. >> 2. Ignore the red slider that appears on the screen and keep holding both >> buttons until the Apple logo appears. >> >> Your iPad will restart. >> Let us know if the reset fixes the problem. >> >> Cheers, >> Ronni >> >>> On 22 Jan 2015, at 5:54 pm, Marlene Oostryck <[email protected]> >>> wrote: >>> >>> Hello All, >>> >>> I have an iPad Air (64GB), purchased in Sept 2014 which has been operating >>> perfectly. >>> >>> Today I did a back-up on iTunes - that appeared to proceed as normal. >>> >>> Then I did an iOS 8.1.2 Update through iTunes. >>> >>> When all was finished (about 20 mins) a message came up saying: >>> >>> "iTunes could not back up this iPad "Marlene Oostryck's iPad" because it >>> has not been set up yet. >>> >>> I still have the screen open - some advice would be appreciated. >>> -(going interstate on Tuesday and really need a functioning iPad. >>> >>> Many thanks >>> >>> Marlene Oostryck >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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