Hi Ronni The Apple logo appeared and I held them both a little longer waiting for the red slider - but when that did not appear - let them both go.
On 22/01/2015, at 8:00 PM, Ronda Brown wrote: > > > Sent from Ronni's iPad4 > > > On 22 Jan 2015, at 7:53 pm, Marlene Oostryck <[email protected]> wrote: > >> Hello Ronni >> >> Thanks for your response Ronni. >> >> I have followed your instructions - but when the Apple logo appeared (no red >> slider, despite holding for some time) - > > Did you let go both the Sleep & Wake buttons when the Apple Logo appeared? > >> 1. Press and hold the Sleep/Wake button and the Home button at the same >> time for at least 10 seconds. >> 2. Ignore the red slider that appears on the screen and keep holding both >> buttons until the Apple logo appears. > > >> I am now instructed to: >> Slide to set up. >> >> Do I set up from scratch and then connect to iTunes to try and restore all? >> >> Regards >> >> Marlene >> >> On 22/01/2015, at 6:32 PM, Ronni Brown wrote: >> >>> Hi Marlene, >>> >>> Did your iPad update to iOS 8.1.2 successfully? >>> >>> If so Eject your iPad from iTunes >>> Disconnect the cable from your computer & iPad >>> >>> Then do a Hard Reset >>> 1. Press and hold the Sleep/Wake button and the Home button at the same >>> time for at least 10 seconds. >>> 2. Ignore the red slider that appears on the screen and keep holding both >>> buttons until the Apple logo appears. >>> >>> Your iPad will restart. >>> Let us know if the reset fixes the problem. >>> >>> Cheers, >>> Ronni >>> >>>> On 22 Jan 2015, at 5:54 pm, Marlene Oostryck <[email protected]> >>>> wrote: >>>> >>>> Hello All, >>>> >>>> I have an iPad Air (64GB), purchased in Sept 2014 which has been operating >>>> perfectly. >>>> >>>> Today I did a back-up on iTunes - that appeared to proceed as normal. >>>> >>>> Then I did an iOS 8.1.2 Update through iTunes. >>>> >>>> When all was finished (about 20 mins) a message came up saying: >>>> >>>> "iTunes could not back up this iPad "Marlene Oostryck's iPad" because it >>>> has not been set up yet. >>>> >>>> I still have the screen open - some advice would be appreciated. >>>> -(going interstate on Tuesday and really need a functioning iPad. >>>> >>>> Many thanks >>>> >>>> Marlene Oostryck >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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