> On 10 Nov. 2016, at 5:26 pm, Matt Falvey <[email protected]> wrote: > > Hi I have a 2.8 Ghz Intel Core i7 iMac with 20GB of Ram operating OS X > 10.10.5. Just lately it has been freezing. All the applications stop, I can’t > command tab from one to another, I can’t command option escape to see if any > application has crashed, the only think that works is the mouse, which moves > around, but cannot activate anything. - Have just restarted again after > another freeze and this time the mouse was able to move the draft of this > email around and that was all. I could not take it off of this email and even > when the email passed behind other open windows on both screens it was always > being controlled by my mouse. The mouse could not control anything else. This > time I did try Command Option Escape and the window did down, but the Force > Quit button even though blue and appearing active did not activate and as > mentioned previously the mouse could only control the movement of the email. > Again I had to press the button on the back to close down the iMac and again > to restart it and now it is all working again. >
So many questions… Have you tried starting up in Safe Mode to see if the problem persists? (Hold down the Shift key at startup until you see the progress bar appear)? Peter Hinchliffe Apwin Computer Services FileMaker Pro Solutions Developer Perth, Western Australia Phone (618) 9332 6482 Mob 0403 046 948 -------------------------------------------------------------------- Mac because I prefer it -- Windows because I have to.
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