Hi Peter, No I haven’t started it up in Safe Mode. What should I do start it in safe mode and keep it in that mode for how long to see if the problem occurs in safe mode? Should I operate the same apps as I was using before when the iMac froze or is it sufficient just to start up in Safe Mode and then close down and go back to normal?
Thanks Matt. > >> On 10 Nov. 2016, at 5:26 pm, Matt Falvey <[email protected]> wrote: >> >> Hi I have a 2.8 Ghz Intel Core i7 iMac with 20GB of Ram operating OS X >> 10.10.5. Just lately it has been freezing. All the applications stop, I >> can?t command tab from one to another, I can?t command option escape to see >> if any application has crashed, the only think that works is the mouse, >> which moves around, but cannot activate anything. - Have just restarted >> again after another freeze and this time the mouse was able to move the >> draft of this email around and that was all. I could not take it off of this >> email and even when the email passed behind other open windows on both >> screens it was always being controlled by my mouse. The mouse could not >> control anything else. This time I did try Command Option Escape and the >> window did down, but the Force Quit button even though blue and appearing >> active did not activate and as mentioned previously the mouse could only >> control the movement of the email. Again I had to press the button on the >> back to close down the iMac and again to restar > t it and now it is all working again. >> > > So many questions? > > Have you tried starting up in Safe Mode to see if the problem persists? (Hold > down the Shift key at startup until you see the progress bar appear)? > > > Peter Hinchliffe Apwin Computer Services > FileMaker Pro Solutions Developer > Perth, Western Australia > Phone (618) 9332 6482 Mob 0403 046 948 > -------------------------------------------------------------------- > Mac because I prefer it -- Windows because I have to. > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
