Suggestions, without specifics of what to do - I don't have Ronni's
memory for this. :-}
* Time machine should not have re-installed the OS
* There may be some corrupt prefs files which were coped back.
* Use Console.app to look at the logs of what has been going wrong.
Look at the time things went wrong to see what the problem might be
* Boot up in diagnostic mode to do a hardware test - maybe done already
* Boot up in Safe mode and see if the machine works OK. This will tell
you that it's a system extension which is causing the problem
* Download the OS-specific version of Sierra Cache Cleaner (e.g. Tiger
Cache Cleaner), and clear the caches - follow the instructions -
don't just do them all at once.
Good luck
Rob
On 2/10/17 3:32 pm, Stephen Chape wrote:
Hi folks.
I put this question up about a week ago but missed any replies.
So just trying again with fingers crossed !
During the last couple of months on a couple of start ups my son has
got a black screen with what looks like computer code in white text
down the left hand side. I think on each occasion he has re-started
and it has been OK. Looks like a Kernel Panic ?
He has a 27 inch iMac 2012 with the latest OS.
However a few days ago he got this on every start up.
So he went to the Dubai Apple Shop.
They ran checks and said the hardware is fine but the issue is with
the OS.
So they reformatted the HD and re-installed the OS for him.
When he got home he used Time Machine to recover his files.
But he now thinks Time Machine re-installed the corrupt OS.
Because the issue has returned.
He and I are unsure of the best procedure to follow to correct this issue.
Because he is an Emirates Captain his emails and data are very
important to his work.
Although he also has a SuperDuper backup it is too far behind to be a
viable source for his latest emails.
Any suggestions of best procedure to follow would be gratefully
appreciated ?
Regards,
Stephen Chape
/
/
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
