Thanks Rob. Have passed on to my son.
> On 2 Oct 2017, at 8:26 pm, Rob Phillips <r.phill...@iinet.net.au> wrote: > > Suggestions, without specifics of what to do - I don't have Ronni's memory > for this. :-} > Time machine should not have re-installed the OS > There may be some corrupt prefs files which were coped back. > Use Console.app to look at the logs of what has been going wrong. Look at the > time things went wrong to see what the problem might be > Boot up in diagnostic mode to do a hardware test - maybe done already > Boot up in Safe mode and see if the machine works OK. This will tell you that > it's a system extension which is causing the problem > Download the OS-specific version of Sierra Cache Cleaner (e.g. Tiger Cache > Cleaner), and clear the caches - follow the instructions - don't just do them > all at once. > Good luck > Rob > > On 2/10/17 3:32 pm, Stephen Chape wrote: >> Hi folks. >> I put this question up about a week ago but missed any replies. >> So just trying again with fingers crossed ! >> >> During the last couple of months on a couple of start ups my son has got a >> black screen with what looks like computer code in white text down the left >> hand side. I think on each occasion he has re-started and it has been OK. >> Looks like a Kernel Panic ? >> >> He has a 27 inch iMac 2012 with the latest OS. >> >> However a few days ago he got this on every start up. >> So he went to the Dubai Apple Shop. >> They ran checks and said the hardware is fine but the issue is with the OS. >> So they reformatted the HD and re-installed the OS for him. >> >> When he got home he used Time Machine to recover his files. >> But he now thinks Time Machine re-installed the corrupt OS. >> Because the issue has returned. >> >> He and I are unsure of the best procedure to follow to correct this issue. >> >> Because he is an Emirates Captain his emails and data are very important to >> his work. >> Although he also has a SuperDuper backup it is too far behind to be a viable >> source for his latest emails. >> >> Any suggestions of best procedure to follow would be gratefully appreciated ? >> >> Regards, >> Stephen Chape >> >> >> >> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Regards, Stephen Chape
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