Hi Ronni. I heard from her early this morning that it appeared to be still installing Mojave. I have just texted her to ask where it is at now. And the age of her MacBook ? I understood it had to be late 2012 or newer, but perhaps that is for desktops.
> On 19 Jan 2019, at 10:04 pm, Ronni Brown <[email protected]> wrote: > > Hello Stephen, > Is she sure her MacBook can be upgraded to Mojave? > MacBook (Early 2015 or newer) > How much space did she have prior to installing Mojave? > How far did the installation get to, did she receive an error message? > The MacBook is connected to Power? > She could try: Boot into Recovery Mode: > > Turn off the MacBook > Turn it on and hold Command-R until you hear the startup chime or see the > Apple logo. > Click Disk Utility when the macOS Utilities window shows up. > Click the disk that's running Mojave. > Click Repair Disk. > Wait for the repair to run. The MacBook will likely restart when it's > finished. > > Regards, > > Ronni > > Ronni Brown’s iPad Pro 12.9-inch 256GB > > > On 19 Jan 2019, at 5:49 pm, Stephen Chape <[email protected] > <mailto:[email protected]>> wrote: > >> Hi folks. >> >> A friend just called to tell me the above. >> She had left her MB upgrading to Mojave and when she returned to the MacBook >> the screen was blank. >> Assuming it had shut down after upgrading, she tried to power up, but NO >> response. >> >> Tried stuff like holding down Shift key at start up (safe mode) - nothing. >> And holding down Shift, Control and Option at start up - nothing. >> >> She tells me the green light is on so it seems to have power. >> >> Any ideas please ? >> >> Regards, >> Stephen Chape >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Regards, Stephen Chape
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