Hi Stephen, How to upgrade to macOS Mojave Check compatibility
You can upgrade to macOS Mojave from OS X Mountain Lion or later on any of the following Mac models. Your Mac also needs at least 2GB of memory and 12.5GB of available storage space, or up to 18.5GB of storage space when upgrading from OS X Yosemite or earlier. MacBook introduced in early 2015 or later MacBook Air introduced in mid 2012 or later MacBook Pro introduced in mid 2012 or later Mac mini introduced in late 2012 or later iMac introduced in late 2012 or later iMac Pro (all models) Mac Pro introduced in late 2013, plus mid-2010 or mid-2012 models with a recommended Metal-capable graphics card. https://support.apple.com/en-au/HT201475 Regards, Ronni Ronni Brown’s iPad Pro 12.9-inch 256GB > On 20 Jan 2019, at 2:25 pm, Stephen Chape <[email protected]> wrote: > > Hi Ronni. > I heard from her early this morning that it appeared to be still installing > Mojave. > I have just texted her to ask where it is at now. > And the age of her MacBook ? > I understood it had to be late 2012 or newer, but perhaps that is for > desktops. > > > >> On 19 Jan 2019, at 10:04 pm, Ronni Brown <[email protected]> wrote: >> >> Hello Stephen, >> Is she sure her MacBook can be upgraded to Mojave? >> MacBook (Early 2015 or newer) >> How much space did she have prior to installing Mojave? >> How far did the installation get to, did she receive an error message? >> The MacBook is connected to Power? >> She could try: Boot into Recovery Mode: >> >> Turn off the MacBook >> Turn it on and hold Command-R until you hear the startup chime or see the >> Apple logo. >> Click Disk Utility when the macOS Utilities window shows up. >> Click the disk that's running Mojave. >> Click Repair Disk. >> Wait for the repair to run. The MacBook will likely restart when it's >> finished. >> >> Regards, >> >> Ronni >> >> Ronni Brown’s iPad Pro 12.9-inch 256GB >> >> >>> On 19 Jan 2019, at 5:49 pm, Stephen Chape <[email protected]> wrote: >>> >>> Hi folks. >>> >>> A friend just called to tell me the above. >>> She had left her MB upgrading to Mojave and when she returned to the >>> MacBook the screen was blank. >>> Assuming it had shut down after upgrading, she tried to power up, but NO >>> response. >>> >>> Tried stuff like holding down Shift key at start up (safe mode) - nothing. >>> And holding down Shift, Control and Option at start up - nothing. >>> >>> She tells me the green light is on so it seems to have power. >>> >>> Any ideas please ? >>> >>> Regards, >>> Stephen Chape
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