Thank you Ronni.
I will keep this info in case any more of these crop up.

> On 20 Jan 2019, at 2:42 pm, Ronni Brown <[email protected]> wrote:
> 
> Hi Stephen,
> How to upgrade to macOS Mojave
> 
> Check compatibility
> 
> You can upgrade to macOS Mojave from OS X Mountain Lion or later 
> <https://support.apple.com/kb/HT201260> on any of the following Mac models. 
> Your Mac also needs at least 2GB of memory and 12.5GB of available storage 
> space <https://support.apple.com/kb/HT206996>, or up to 18.5GB of storage 
> space when upgrading from OS X Yosemite or earlier.
> 
> MacBook <https://support.apple.com/kb/HT201608> introduced in early 2015 or 
> later
> MacBook Air <https://support.apple.com/kb/HT201862> introduced in mid 2012 or 
> later
> MacBook Pro <https://support.apple.com/kb/HT201300> introduced in mid 2012 or 
> later
> Mac mini <https://support.apple.com/kb/HT201894> introduced in late 2012 or 
> later
> iMac <https://support.apple.com/kb/HT201634> introduced in late 2012 or later
> iMac Pro (all models)
> Mac Pro <https://support.apple.com/kb/HT202888> introduced in late 2013, plus 
> mid-2010 or mid-2012 models with a recommended Metal-capable graphics card 
> <https://support.apple.com/kb/HT208898>.
> 
> https://support.apple.com/en-au/HT201475 
> <https://support.apple.com/en-au/HT201475>
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 20 Jan 2019, at 2:25 pm, Stephen Chape <[email protected] 
> <mailto:[email protected]>> wrote:
> 
>> Hi Ronni.
>> I heard from her early this morning that it appeared to be still installing 
>> Mojave.
>> I have just texted her to ask where it is at now.
>> And the age of her MacBook ?
>> I understood it had to be late 2012 or newer, but perhaps that is for 
>> desktops.
>> 
>> 
>> 
>>> On 19 Jan 2019, at 10:04 pm, Ronni Brown <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Hello Stephen,
>>> Is she sure her MacBook can be upgraded to Mojave?
>>> MacBook (Early 2015 or newer)
>>> How much space did she have prior to installing Mojave?
>>> How far did the installation get to, did she receive an error message?
>>> The MacBook is connected to Power?
>>> She could try: Boot into Recovery Mode:
>>> 
>>> Turn off the MacBook
>>> Turn it on and hold Command-R until you hear the startup chime or see the 
>>> Apple logo.
>>> Click Disk Utility when the macOS Utilities window shows up.
>>> Click the disk that's running Mojave.
>>> Click Repair Disk.
>>> Wait for the repair to run. The MacBook will likely restart when it's 
>>> finished.
>>> 
>>> Regards,
>>> 
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 19 Jan 2019, at 5:49 pm, Stephen Chape <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>>> Hi folks.
>>>> 
>>>> A friend just called to tell me the above.
>>>> She had left her MB upgrading to Mojave and when she returned to the 
>>>> MacBook the screen was blank.
>>>> Assuming it had shut down after upgrading, she tried to power up, but NO 
>>>> response.
>>>> 
>>>> Tried stuff like holding down Shift key at start up (safe mode) - nothing.
>>>> And holding down Shift, Control and Option at start up - nothing.
>>>> 
>>>> She tells me the green light is on so it seems to have power.
>>>> 
>>>> Any ideas please ?
>>>> 
>>>> Regards,
>>>> Stephen Chape
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Regards,
Stephen Chape






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