Hi Jennifer,
You asked this question back on the 14th and Ronni suggested this site: https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Canon-printer-not-wirelessly-connecting-to-new-TELSTRA-router/td-p/541786 which shows quite a few people having similar problems and a couple of solutions that worked for some: Solution 1) I just got connected today with nbn and having same issue connecting to the printer. Then i worked out what i was doing wrong,. Try the following if you havent yet. Go to wlan setting on printer....look for where it says to connect access point. You then have to hold the "Pair" Button on front of the modem while you sel ok on the printer. Hold the "Pair Button to printer says all is connected. Hope this helps. Solution 2) had the same problem with my canon printer. Here's what I did. On the printer I scrolled through and clicked on WLAN then wireless Lan setup ok then red stop button for other setup option then other setup ok then Advanced set up ok I was then able to select my Telstra access point ok then the security settings there was only one setting in white letters so I scrolled down to that ok then I put in the password that was on my new gateway and then ok and then the problem was solved. I can print and scan to my heart's content. sorry this is not very technical but if you follow the steps it will work and you don't have to reinstall your rpinter. I’m not sure if you missed Ronni’s suggestion or if you have already tried all these with no success? HTH Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: [email protected] From: <[email protected]> on behalf of Jennifer Lefroy <[email protected]> Reply-To: WAMUG <[email protected]> Date: Friday, 22 November 2019 at 18:26 To: WAMUG <[email protected]> Subject: Printer to NBN router Hello Everyone. Last week NBN was connected and I had no trouble connecting my Mac desktop, iPad and iPhone. However, despite YouTube tutorials and various suggestions on Google, I have not been able to connect my Canon T8060 printer to the router which was supplied. Can anyone help, please and if so, what further information do I need to give. Regards, Jennifer Lefroy -- The WA Macintosh User Group Mailing List -- Archives - Guidelines - Settings & Unsubscribe -
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