For some reason, neither my first query nor Ronnie’s reply showed up in my
inbox.  I will try these methods.  Thank you all,
Regards
Jennifer

On Fri, 22 Nov 2019 at 20:31, Neil Houghton <[email protected]> wrote:

> Hi Jennifer,
>
>
>
> You asked this question back on the 14th and Ronni suggested this site:
>
>
>
>
> https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Canon-printer-not-wirelessly-connecting-to-new-TELSTRA-router/td-p/541786
>
>
>
> which shows quite a few people having similar problems and a couple of
> solutions that worked for some:
>
>
>
> Solution 1)
>
> I just got connected today with nbn and having same issue connecting to
> the printer. Then i worked out what i was doing wrong,. Try the following
> if you havent yet.
>
>
>
> Go to wlan setting on printer....look for where it says to connect access
> point. You then have to hold the "Pair" Button on front of the modem while
> you sel ok on the printer. Hold the "Pair Button to printer says all is
> connected.  Hope this helps.
>
>
>
> Solution 2)
>
> had the same problem with my canon printer.
>
> Here's what I did.
>
> On the printer I scrolled through and clicked on WLAN
>
> then wireless Lan setup ok
>
> then red stop button for other setup option
>
> then other setup ok
>
> then Advanced set up ok
>
> I was then able to select my Telstra access point ok
>
> then the security settings there was only one setting in white letters so
> I scrolled down to that ok
>
> then I put in the password that was on my new gateway and then ok and then
> the problem was solved.
>
> I can print and scan to my heart's content.
>
> sorry this is not very technical but if you follow the steps it will work
> and you don't have to reinstall your rpinter.
>
>
>
>
>
> I’m not sure if you missed Ronni’s suggestion or if you have already tried
> all these with no success?
>
>
>
> HTH
>
>
>
>
>
> Cheers
>
>
>
>
>
> Neil
>
> --
>
> Neil R. Houghton
>
> Albany, Western Australia
>
> Tel: +61 8 9841 6063
>
> Email: [email protected]
>
>
>
>
>
> *From: *<[email protected]> on behalf of
> Jennifer Lefroy <[email protected]>
> *Reply-To: *WAMUG <[email protected]>
> *Date: *Friday, 22 November 2019 at 18:26
> *To: *WAMUG <[email protected]>
> *Subject: *Printer to NBN router
>
>
>
> Hello Everyone.  Last week NBN was connected and I had no trouble
> connecting my Mac desktop, iPad and iPhone.  However, despite YouTube
> tutorials and various suggestions on Google, I have not been able to
> connect my Canon T8060 printer to the router which was supplied.
>
> Can anyone help, please and if so, what further information do I need to
> give.
>
>
>
> Regards,
>
> Jennifer Lefroy
>
>
>
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