For some reason, neither my first query nor Ronnie’s reply showed up in my inbox. I will try these methods. Thank you all, Regards Jennifer
On Fri, 22 Nov 2019 at 20:31, Neil Houghton <[email protected]> wrote: > Hi Jennifer, > > > > You asked this question back on the 14th and Ronni suggested this site: > > > > > https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Canon-printer-not-wirelessly-connecting-to-new-TELSTRA-router/td-p/541786 > > > > which shows quite a few people having similar problems and a couple of > solutions that worked for some: > > > > Solution 1) > > I just got connected today with nbn and having same issue connecting to > the printer. Then i worked out what i was doing wrong,. Try the following > if you havent yet. > > > > Go to wlan setting on printer....look for where it says to connect access > point. You then have to hold the "Pair" Button on front of the modem while > you sel ok on the printer. Hold the "Pair Button to printer says all is > connected. Hope this helps. > > > > Solution 2) > > had the same problem with my canon printer. > > Here's what I did. > > On the printer I scrolled through and clicked on WLAN > > then wireless Lan setup ok > > then red stop button for other setup option > > then other setup ok > > then Advanced set up ok > > I was then able to select my Telstra access point ok > > then the security settings there was only one setting in white letters so > I scrolled down to that ok > > then I put in the password that was on my new gateway and then ok and then > the problem was solved. > > I can print and scan to my heart's content. > > sorry this is not very technical but if you follow the steps it will work > and you don't have to reinstall your rpinter. > > > > > > I’m not sure if you missed Ronni’s suggestion or if you have already tried > all these with no success? > > > > HTH > > > > > > Cheers > > > > > > Neil > > -- > > Neil R. Houghton > > Albany, Western Australia > > Tel: +61 8 9841 6063 > > Email: [email protected] > > > > > > *From: *<[email protected]> on behalf of > Jennifer Lefroy <[email protected]> > *Reply-To: *WAMUG <[email protected]> > *Date: *Friday, 22 November 2019 at 18:26 > *To: *WAMUG <[email protected]> > *Subject: *Printer to NBN router > > > > Hello Everyone. Last week NBN was connected and I had no trouble > connecting my Mac desktop, iPad and iPhone. However, despite YouTube > tutorials and various suggestions on Google, I have not been able to > connect my Canon T8060 printer to the router which was supplied. > > Can anyone help, please and if so, what further information do I need to > give. > > > > Regards, > > Jennifer Lefroy > > > > -- The WA Macintosh User Group Mailing List -- Archives - Guidelines - > Settings & Unsubscribe - > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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