Hi John. This sounds familiar to me. I had a Canon printer until about 18 months ago. Then suddenly it would no longer scan.
I spent a lot of time trying to rectify the issue. I eventually emailed Canon. They told me that they were no longer updating software for that printer. So it was no longer keeping up with the Mac OS updates. So I bought an Epson printer which I have used ever since. > On 29 May 2020, at 3:03 pm, Neil Houghton <[email protected]> wrote: > > Hi John, Hi Alan, > > Yes, like Alan, I also use Image Capture for both scanning and importing > photos from my iPhone. > > I find Image capture works well with an old HP PhotoSmart multifunction > printer. > > Occasionally the HP gets "lost" from the "Devices" sidebar and the main > window shows "No camera or scanner connected". > > Then I may need to connect/disconnect the USB connection and/or switch the > device On/Off but, eventually, I always get it recognised again and then > scanning proceeds as normal. > > HTH > > > Cheers > > > > Neil > > > > > > On 29/05/20, 13:34, "[email protected] on behalf > of Alan Smith" <[email protected] on behalf of > [email protected]> wrote: > > Hi John > > A possible work around. The macOS app Image Capture may work. This will > bypass the built-in Canon software. > > Image Capture worked with my obsolete Lexmark when its software was no > longer available. I now have an Epson scanner which works very well, but I > prefer to use Image Capture. I also use Image Capture for importing photos > from my iPhone and a Samsung Galaxy. > > Cheers, > Alan > >> On 29 May 2020, at 1:11 pm, Susan Hastings <[email protected]> wrote: >> >> Hi John, how are you accessing the scanner on your printer. I go to the >> printer settings in preferences and scan from there. Cheers, Susan. >> >> Sent from my iPad >> >>> On 29 May 2020, at 12:31 pm, John Thompson <[email protected]> wrote: >>> >>> Hello group, >>> >>> I am having trouble (in fact, can’t get any joy) scanning with my Canon >>> Pixma TS6060 Multifunction printer. Have tried installing new drivers, >>> checked the Canon info site and generally spent half the day trying to get >>> a scan from the printer to the Computer. All to no avail. >>> >>> Have the latest Os installed and everything else works, including the >>> printer, but not the scanner. >>> >>> Has anyone had any experience with this type of machine. >>> >>> Regards >>> >>> >>> John Thompson >>> [email protected] >>> >>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Regards, Stephen Chape
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