Hi Tony, I had a somewhat similar problem with a scanner on the Canon multifunction. I now use Vuescan for scanning and it works seamlessly.
Regards John Thompson [email protected] > On 29 Mar 2021, at 10:26 am, Stephen Chape <[email protected]> wrote: > > Hi Tony > > Because that issue could be very specific to that Epson product, > I reckon look up Epson Australia and email their support department. > > >> On 29 Mar 2021, at 12:18 am, Anthony (Tony) Francis <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi Guy’s >> >> I would like to know if any of our Members have had a problem with a Photo >> Scanner? >> >> I have an Epson Perfection 4870 Photo Scanner and until recently I was able >> to scan Negatives and Slides (Positives), for some reason I am only able to >> scan Photo’s, Colour or Black and White and Documents, I have a feeling that >> the lamp that the scanner uses to enable me to scan Negatives or Slides has >> died, would anyone know if that could be the problem. >> >> I have spent almost a day trying to find information as to the problem >> without success.I actually downloaded another Driver,/ update, also without >> success. Tried the scanner with an Older Computer, that didn’t work either. >> >> Previously when I was using the scanner a drop down box would show me the >> options available, ie: Positive. Negative. Text. Colour. Black and White. >> >> Now all the drop down box shows: Text. Colour. Black and White. - Positive >> and Negative have disappeared. >> >> Thank you >> >> Kind Regards >> >> Tony >> Boddington. >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > > > Regards > Stephen Chape > > Mac by choice > Windows because my employer knew no better > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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