Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy Apple setup which all went fine. A few days into this new ownership I tried the Music app to play some song (I am an Apple Music Subscriber) Phil Collins Sussudio from the No Jacket Required album. On the iPad screen I got the following.
This device is already associated with an Apple ID Cancel or Transfer. I have read lots of threads (Apple Discussions as well as others) on trying to resolve this issue but I have been unsuccessful. I am able to play this very same selected song from my Macbook (owned since new in 2013) Music app with no issues. I also did get myself a new (near new) iPhone 11 last week too - same problem there “This device is already associated with an Apple ID Cancel or Transfer”. Is it possible that both of these devices had a previous owner is the cause of this? They were provided to me in an erased state but I did a full erase of each before my set up though. I have also Managed the device count with my Apple ID and all old devices purged for there, still no change. I hope someone has had this and successfully resolved so keen to hear tips. Regards Pete.
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