Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy Apple 
setup which all went fine. A few days into this new ownership I tried the Music 
app to play some song (I am an Apple Music Subscriber) Phil Collins Sussudio 
from the No Jacket Required album. On the iPad screen I got the following.

This device is already associated with an Apple ID Cancel or Transfer.


I have read lots of threads (Apple Discussions as well as others) on trying to 
resolve this issue but I have been unsuccessful. 

I am able to play this very same selected song from my Macbook (owned since new 
in 2013) Music app with no issues. 

I also did get myself a new (near new) iPhone 11 last week too - same problem 
there “This device is already associated with an Apple ID Cancel or Transfer”. 
Is it possible that both of these devices had a previous owner is the cause of 
this? They were provided to me in an erased state but I did a full erase of 
each before my set up though. 

I have also Managed the device count with my Apple ID and all old devices 
purged for there, still no change.

I hope someone has had this and successfully resolved so keen to hear tips.

Regards

Pete.

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