Hi there,

   I received a glossy flyer in the mail saying that FTTP fibre to
   premises is available in my area, listing various isp to contact about
   the upgrade. I checked on the nbnco website and it indicated my address
   was able to be upgraded.

   We’re with Westnet (taken over by iiNet, taken over by TPG) and have
   been for many (20) years. Home page for accounts and email is still
   Westnet. Anyway no indication that TPG was included in the upgrade.

   I rang Westnet ( got a woman obviously based somewhere else) saying
   FTTP was not available at my address, after keeping me on hold for
   several minutes. I checked the only upgrade available on the website is
   for 5G…not the best fit.

   So who is telling lies?  Do I go with another ISP?

   What is other people’s experience?

   Cheers

   --

   Rosemary Spark
   PO Box 781 South Fremantle WA 6162 Australia
   0414268043
   [1]arkaysp...@gmail.com

References

   1. mailto:arkaysp...@gmail.com
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