Ah. Promise. That's a whole different issue. I don't know if you have their
Serial ATA (SATA) or built-in double sets of IDE controllers (wide and gray
is IDE, thin and red going to a card is SATA). I don't think it matters in
one sense. Either way, what you have is a way to extend IDE to mimic SCSI. I
do know from someone who has Promise (he's got onboard dual IDE controllers
sets)that the order in which the hard drives are plugged is crucial to how
the Promise software sees and manipulates the hard drives. He lost his
bootability trying to tweak performance by changing the sequence of the
drives. He had to restore the original order of the drives to recover.

When the tech walked you through restoring the RAID, did he have you replug
any of the ribbon cables? If you changed the order, that's probably why you
can't boot. You can do the math and try all the possible different
combinations if indeed the cables were changed and you don't remember how
they originally were. 

I've no idea if System Commander could be the problem unless SysCom is
looking for a drive the letter of which has now been changed. Doesn't SysCom
keep backup copies of MBRs?

It's also a little troublesome to hear that Promise gave you no warning the
RAID was down. 

drew
-----Original Message-----
From: Furry, Tim [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, January 07, 2003 10:47 AM
To: [EMAIL PROTECTED]
Subject: [wdvltalk] RE: [OT] RAID crash recover


drew wrote:
Tim, since it isn't RAID 5, you are pretty much out of luck unless you
mirrored. The 3 drives would need a data recovery specialist to get
anything
useful off them. Do you have backup tape?

Tim:
It's a RAID0+1, four 120GB drives, striped and mirrored.  The problem
is, of course, that the controller thought that three of the four drives
are offline.  Promise walked me through deleting the old array and
manually setting up a new array using the same parameters and drives,
and now the RAID is functional again (meaning the drives are online),
but it's not bootable anymore (it was the boot drive).  Apparently the
MBR and/or partition tables are hosed; I think the data is still good,
because doing demo recovery software scans finds the filenames and sizes
pretty well.  I've found a couple of packages that will supposedly
"reintegrate" a striped pair if they're mounted as regular drives; I'm
now doing different scans with that setup.  Got ahold of a tech support
guy yesterday that seems to know his stuff pretty well (from the
recovery software group), so I'm working through on his suggestions now.

I don't think it was a virus; at least in my experience, viruses tend to
do stupid things like BSOD your machine or something like that.  I went
through a normal, uneventful shutdown, and the problem happened during
the next boot - it never even got to the OS.  The only other thing I can
think of is that I had System Commander 2000 on one of the boot
partitions, and it likes to play swapfile with the boot records - it may
have toasted one of the MBRs and it went downhill from there.  I suspect
this because after setting up the new array it *should* have come back
fine; and while it now gets past the RAID BIOS POST, it locks up and
says it can't find a valid System Commander installation.  Grrr.

Okay, okay, I know...next time keep it simple - no SysComm, all one big
partition, although I'm real tempted to make it the boot drive again.
It loads up Win2K on my PII/400 as fast as my P4/2.4GH at work.  Hey, it
was a learning experience.  :-)  Besides, I got the 120GB drives at $100
a pop, brand new Western Digitals.

Tim
___________________________ 
Tim Furry
Web Developer 
Foulston Siefkin LLP 




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