Just to poke my fat opinion in...

I give discounts.  But I make the client aware that they are receiving one. 

My current method for providing a quote involves doing an initial
interview for data gathering and needs assessment, followed by a quick
IA mock-up of the site in question (this is purely for my benefit, as
it helps me flesh out the sites structure much better, often a simple
outline format is best).  Once I have an idea of what pages will be
needed on the client side, I decypher what pages will be needed on the
server side to support these.   After I have a full estimation of the
pages going into the site, I estimate time on a page by page basis.

Based on this, I provide the *potential* client with my quote
including my total time to build the site, my rate per hour for that
work, the total cost based on hours, and then and only then, after
they see the FULL price tag, a discount is applied (if appropriate)
and a discounted total is displayed....  this tends to give them a
better perspective on what you're doing and for how much.  I've never
had anyone try to knock me down on a discounted price when presented
like this.

In the past, when my methodology for pricing a site was more along the
lines of "eyeball and guess", I just presented a discounted price of
what I thought they could afford, without any mention of normal price
and several times had people try to get me to lower it yet again....
which at the time, I likely did, because I had no idea how much time
it would take anyway...

/me shudders at thoughts of the dark old days.

In any case, I think giving a moderate discount to family, friends and
regular business affiliates can sometimes be appropriate.  I've also
found that when you present it in a professional manner, everyone is
happy and appreciative rather than greedy and combative.

ttfn,
Stephen

On Wed, 11 Aug 2004 08:31:07 -0400, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
> One thing that amazes me is that this guy would think that it was a
> possibility to call me and ask me to lower my price.  I wonder whether he
> would do the same for a plumber or a doctor or a mechanic??
> 
> The truth is that he doesn't need a big website, if at all.  He is a
> divorce mediator and his clientele would be here in Columbus, OH.  Most
> of his clients don't use the internet, so apart from someone local
> wanting to find out his contact info there is really no need for him to
> have a website.  I also do not want to work with someone who thinks they
> can "bargain" - and I am not going to give people discounts anymore.  At
> least this was an "easy" lesson to learn.
> 
> Thanks all,
> Riva
> 
> Riva Portman, MCIWD
> Certified Webdesigner
> Star Quality Designs
> www.starqualitydesigns.com
> 
> 
> 
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