Deb:
You 150% sure you've got your Windows Volume control turned all the way up? You want your Wave output set to maximum. It's likely you're getting your CDs playing fine because you've got your CD-ROM linked to your sound card direct via a cable (don't need them any more because Windows XP reads CDs digitally now and send the info through software).
Other than that not sure but I'll have a think
MOU
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