Have you checked their respective knowledge bases yet? Forums? Do we have a case of dueling tools here? ZA Pro also includes av. Was the entire Pro suite operational? How was the isp reached? Browser? ftp client?
Treat this like it was a new machine never before networked. Check all the basic configurations including browser settings and mail. Install ZA Pro as it was installed. If you don't know that, do the default install paying careful attention to what is installed. If that restores connectivity beyond the isp, try the Kaspersky again. If not, got a backup copy? If the problem recurs then you are going to have to disable some parts of one or the other products until you get a workable arrangement. Multiple av still seems a dicey proposition. drew On 2/27/08, joseph harris <[EMAIL PROTECTED]> wrote: > Something has caused a problem - not directly for me happily. > Kaspersky AV appears to have caused disruption and prevented > access to the net, even though logging in to the ISP works. > Zone Alarm Pro was the firewall. > > There was an attempt to install Kaspersky suite which installed > and may have configured but still no access to the net [for > anything]. Zone and the AV were uninstalled first of course. > > Any thoughts about how much trouble lies ahead to sort this out, > and even more so, how to do that? It is Wndoze Xp SP2 of course > on a Dell Inspiron 1000 laptop. > > All help appreciated and TIA as ever > > Joseph > > > ____ • The WDVL Discussion List from WDVL.COM • ____ > To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or > use the web interface http://e-newsletters.internet.com/discussionlists.html/ > Send Your Posts To: [email protected] > To change subscription settings, add a password or view the web interface: > http://intm-dl.sparklist.com/read/?forum=wdvltalk > > ________________ http://www.wdvl.com _______________________ > > You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] > To unsubscribe send a blank email to [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > ____ • The WDVL Discussion List from WDVL.COM • ____ To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: [email protected] To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk ________________ http://www.wdvl.com _______________________ You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
