Hi Joseph - As a last resort, try running the Winsock fix. http://www.snapfiles.com/get/winsockxpfix.html
Todd -----Original Message----- From: joseph harris [mailto:[EMAIL PROTECTED] Sent: Thursday, February 28, 2008 2:22 PM To: [email protected] Subject: Re: [wdvltalk] Kaspersky problems - or maybe not... maybe! Hi Drew, thanks for the response. We've chased around finding what we can, but nothing tht gives answers; or rather we have only come across answers that suggest days of correction work or a complete reinstall of the OS. As to duelling that is possible but the two had sat happily together for about six months of more or less daily use, so it is not an obvious answer, unless some update has started an incompatibility. There wasn't active multiple AV; ZA was the firewall and K the AV. The isp was reached by old-fashioned dial-up, and was clearly enganged. But whatever was tried there was no sending activity [and so of course no receiving either]. Your new machine remedy looks right, though switching completely to K suite hasn't worked - tht sugggests to me that there is some major disturbance in setting s and files' content. A different new machine executive action has emerged ;-): buy a new laptop. She's been unhappy with this one for ages, so it seems a good moment... Maybe I'll use this one to test out linux [down Matt, boy, down] and see if we can work with that. We're completely off the experiment of Vista, don't use Word or Works. It has already wasted a tremendous amount of time and energy and I really would only pursue correcting the problem if there is a relatively simple solution. I also suspect so much has been tried that things are very fouled up. Of course there were no discs with this machine for reinstall and troubleshooting!! Joseph From: "Drew Trusz" <[EMAIL PROTECTED]> Have you checked their respective knowledge bases yet? Forums? Do we have a case of dueling tools here? ZA Pro also includes av. Was the entire Pro suite operational? How was the isp reached? Browser? ftp client? Treat this like it was a new machine never before networked. Check all the basic configurations including browser settings and mail. Install ZA Pro as it was installed. If you don't know that, do the default install paying careful attention to what is installed. If that restores connectivity beyond the isp, try the Kaspersky again. If not, got a backup copy? If the problem recurs then you are going to have to disable some parts of one or the other products until you get a workable arrangement. Multiple av still seems a dicey proposition. drew On 2/27/08, joseph harris <[EMAIL PROTECTED]> wrote: > Something has caused a problem - not directly for me happily. > Kaspersky AV appears to have caused disruption and prevented > access to the net, even though logging in to the ISP works. > Zone Alarm Pro was the firewall. > > There was an attempt to install Kaspersky suite which installed > and may have configured but still no access to the net [for > anything]. Zone and the AV were uninstalled first of course. > > Any thoughts about how much trouble lies ahead to sort this > out, > and even more so, how to do that? It is Wndoze Xp SP2 of > course > on a Dell Inspiron 1000 laptop. > > All help appreciated and TIA as ever > > Joseph ____ . The WDVL Discussion List from WDVL.COM . ____ To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: [email protected] To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk ________________ http://www.wdvl.com _______________________ You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. ____ The WDVL Discussion List from WDVL.COM ____ To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: [email protected] To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk ________________ http://www.wdvl.com _______________________ You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
