Recently tried to get rates from http://www.goalamo.com/ . Sent comment
that the site didn't work. Tried 2 weeks later.

Site still doesn't work: they require that you complete an ID form w/e-mail
address before you can get a rate quote (and no privacy statement). Using
NN3.x and NC4.x - and the Mac -- when I try to type into the form field, I
get "error beep" and nothing happens. Also, their "specials" page was about
150K long.

Here's their response -- a problem w/Netscape & Macs. Sheesh. Since when
can NN/Mac NOT READ standard HTML forms. What kind of web server/scripting
do you think they are using?


>From: "Bauer, Christian" <[EMAIL PROTECTED]>
>To: "'[EMAIL PROTECTED]'" <[EMAIL PROTECTED]>
>Subject: Alamo Rent A Car
>Date: Mon, 21 Sep 1998 12:53:29 -0400
>MIME-Version: 1.0
>Status:
>
>Thank you for your comments.
>
>1. The error in the reservation form is strictly related to MACs and
>Netscape. The HTML code has been reviewed and tested numerous times. We are
>continuing to debug. Thank you.
>
>2. Since you can not receive a rate quote see below:

>3. Working with our Revenue Management to reduce our Weekly Specials to a
>short list.
>
>4. Your name and email are required fields for the reservations form to pass
>to the mainframe. If those are filled in and you accept the quote, you're
>only one click from reserving. Every transactional website approaches this
>problem differently. Some require credit cards etc...
>
>Thank you.
>



comments?



kathy


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