Luana Howard wrote:

> We use ACT regularly. Those who have ANY contact with the outside
> world record
> their encounter in ACT. <g>. I like the concept by which everyone within
> certain
> groups can see information about clients, (existing and potential) and
> check their
> status who called, emailed, dropped by, faxed and why, the nature of the
> contact,
> who responded...you get the idea. ACT allows users to automatically
> synchronize
> their databases, telephone, fax, use email, attach correspondences to
> entries,
> link to hand-held devices, schedule meetings, reminders and such.
> You can also
> create documents, record macros, generate reports.
>
> The hardest part is to get everyone to use it.

I'm curious about what "things" have turned the tables and led your users to
start using Act. ?? Are there any key features that make them finally go,
"hmmm, guess I could use Act"...

TIA,
Jack

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