Kieran Mathieson wrote:
> Yes, it's usability testing. It's pretty much what you outline - give
> people a task, and watch them do it. Video tape them if you can. The
> little I've done of it has been useful. Check http://www.useit.com/.
>
> A question for the list:
>
> Do you do usability testing in your sites? Know anyone who does?
>
yes on the intranet . we did extensive usability testing for the
company-wide webhelp site -- including many hours in the lab. i do less
formal usability testing for these sites -- card sorts, surveys,
one-on-one user attempting task ...
For those who are interested in human factors and HCI -- I have
resources at http://www.dotparagon.com/resources/hci.html -- also, there
is a low volume SIG-CHI for the Web list -- go to http://www.acm.org/ --
and there is a human-computer interaction, low-volume newsgroup as well.
very little spam there <g>.
Kathy
========================
Kathy E. Gill
Business Process Information
425.234.2004 - 6X-JT
http://www.dotparagon.com/aboutgill.html
"You must be the change you wish to see in the world." -- Ghandi
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