Never mind, I answered my own question: a fax plus an email to
[EMAIL PROTECTED] got a response within one hour, and the problem is on its
way towards being resolved.

thanks anyway, Suz

>We are having a problem getting Pair.com's attention on a problem with
>domain registration. They've notified us that they're going to register a
>new domain for us, when in fact we only need a domain transfer. We've
>emailed them about it but have only gotten auto-responses.  I can
>understand a degree of automation being necessary to offering such cheap
>hosting, but my client's domain has been pointing out into the void for
>nearly a month now.
>
>Does anyone know of an effective way to get their attention to a problem?

Suzanne Stephens, Dave Stephens Design; Ashland, Oregon
541-552-1190, 541-552-1192  http://www.KickassDesign.com/


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