Suzanne,
I found a company called Caledon Computer that does credit card transactions and
they told me that they can do US and Canadian transactions. Looking over their
plans and their pricing, they seem to be very competitive and you don't need to
change merchant accounts or anything.
Might be worth a look see.
http://www.ccsinc.on.ca/
Suzanne Stephens wrote:
> Have just spent a frustrating hour dealing with phone sales guy with Card
> Services International trying to get a client set up with Authorizenet
> online credit card verification. CSI is a reseller for Authorizenet, which
> you can't contract for directly -- you can only buy it through companies
> like CSI.
>
> Total, absolute, fucking idiot pardon my french. Why corporations put such
> morons in sales positions, I'll never know. He was obviously reading from a
> card:
>
> Me: "How long after you get the contract will it take to get the service
> enacted."
>
> Him: "Two weeks to send them the terminal, plus two days."
>
> Me: "Well, obviously we're not going to be leasing a terminal since they
> already have one. And you already know from talking to my client that
> they're going to get rid of their terminal and start doing all their
> verifications via their Web site. So how long will it take to get the
> service enacted?"
>
> Him: "Two weeks to send them the terminal, plus two days." (repeated ad
> nauseaum til I finally gave up on getting an answer. I guess we'll just
> keep testing it til it seems to be working,
>
> Me: "How much are the monthly fees?"
>
> Him: "$59.95 month plus yada yada for 48 months, then they own the program."
>
> Me: "What program? I understood that all had to do was put an HTML patch on
> the order form and it would link directly to the Authorizenet server"
> (which is what the not-so-klewless tech support person at Digital Forest,
> host provider for the site told me)
>
> Him: "Well, you know, it's like a software program that we download to your
> Web page."
>
> Me: (Knowing full well you cannot download a program to a Web page and
> having already been told by someone who has actually used this service that
> there is NO program and besides there's no way in hell I'm gonna give this
> idjit the password to my server): Well, what kind of a program is it? The
> web site is running on a Mac server. Is it a Mac-compatible program -- or
> PC or Unix?"
>
> Him: "Well, it's not a software program. It's not like something on a
> floppy disk. It's just some software that we download to your web site."
>
> Me: "Software and program are the same thing. The words are
> interchangeable. What exactly is this program?"
>
> I never got a straight answer until I finally called the tech support line
> at Authorizenet. When I told the tech support guy I was really confused
> after a phone conversation with the sales dude at Card Services
> International, he just burst into laughter! His basic answer was, "sign
> the contract, ignore anything and everything the salesman says, then call
> us when you need help."
>
> I'm glad it's Friday.
>
> Suz
>
> Suzanne Stephens, Dave Stephens Design; Ashland, Oregon
> 541-552-1190, 541-552-1192 http://www.KickassDesign.com/
>
> ____________________________________________________________________
> --------------------------------------------------------------------
> Join The NEW Web Consultants Association FORUMS and CHAT:
> Register Today at: http://just4u.com/forums/
> Web Consultants Web Site : http://just4u.com/webconsultants
> Give the Gift of Life This Year...
> Just4U Stop Smoking Support forum - helping smokers for
> over three years-tell a friend: http://just4u.com/forums/
> To get 500 Banner Ads for FREE
> go to http://www.linkbuddies.com/start.go?id=111261
> ---------------------------------------------------------------------
--
Making the Web Work for You (tm)
Susan Duncan ([EMAIL PROTECTED]) Voice: (613) 744-3283
Director, Internet Development Fax: (613) 744-1825
http://www.malico.com Toll Free: (877) WEB-PROS
http://www.OttawaWEB.COM
MALICO - Graphic Design and Internet Development
Founders: Ottawa-Hull Chapter-Int'l Webmasters Association
____________________________________________________________________
--------------------------------------------------------------------
Join The NEW Web Consultants Association FORUMS and CHAT:
Register Today at: http://just4u.com/forums/
Web Consultants Web Site : http://just4u.com/webconsultants
Give the Gift of Life This Year...
Just4U Stop Smoking Support forum - helping smokers for
over three years-tell a friend: http://just4u.com/forums/
To get 500 Banner Ads for FREE
go to http://www.linkbuddies.com/start.go?id=111261
---------------------------------------------------------------------
