Usually I would agree with you guys : browsers can manage separate sessions perfectly well… but we are all devs here so we have a bias.
Imagine you have -10 years of computer knowledge, and that you’re on the phone with a customer and have to check data on your platform by impersonating him. Most likely, you’re gonna forget that you have to use a separate session and see an error message when trying to reach your back-office. Call me an idiot but I’m pretty sure even I would, if caught in the moment. I do understand your concern about backwards compatibility though. Maybe the tool I’m looking for is just a full-fledged CRM tool with a badass API. > Le 6 avr. 2015 à 18:34, Leonel Câmara <[email protected]> a écrit : > > With all due respect to Support Team members across the globe, using two > browsers isn’t something you should expect from them. > > How hard is it to open a private browsing window of the same browser > (ctrl+shift+n)? Not to mention the problems that keeping the permissions of > the original user can have, there might be bugs that the user sees that the > support user impersonating won't. This is a bad idea. > > -- > Resources: > - http://web2py.com <http://web2py.com/> > - http://web2py.com/book <http://web2py.com/book> (Documentation) > - http://github.com/web2py/web2py <http://github.com/web2py/web2py> (Source > code) > - https://code.google.com/p/web2py/issues/list > <https://code.google.com/p/web2py/issues/list> (Report Issues) > --- > You received this message because you are subscribed to a topic in the Google > Groups "web2py-users" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/web2py/POYrBeZwvBk/unsubscribe > <https://groups.google.com/d/topic/web2py/POYrBeZwvBk/unsubscribe>. > To unsubscribe from this group and all its topics, send an email to > [email protected] > <mailto:[email protected]>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- Resources: - http://web2py.com - http://web2py.com/book (Documentation) - http://github.com/web2py/web2py (Source code) - https://code.google.com/p/web2py/issues/list (Report Issues) --- You received this message because you are subscribed to the Google Groups "web2py-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.

