> > Imagine you have -10 years of computer knowledge, and that you’re on the > phone with a customer and have to check data on your platform by > impersonating him. > > Most likely, you’re gonna forget that you have to use a separate session > and see an error message when trying to reach your back-office. > Call me an idiot but I’m pretty sure even I would, if caught in the moment. >
Can't this be handled with some very simple training? Just show them they should keep two tabs open -- one for admin work, and one for impersonating. The UI could also include some instructions/warnings. Anthony -- Resources: - http://web2py.com - http://web2py.com/book (Documentation) - http://github.com/web2py/web2py (Source code) - https://code.google.com/p/web2py/issues/list (Report Issues) --- You received this message because you are subscribed to the Google Groups "web2py-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
