Where exactly I need to put this file?

I have tried

error_message = '<html><body><h1>%s-------</h1></body></html>'
error_message_ticket = '''<html><body><h1>Internal error</h1>
     Ticket issued: <a href="/admin/default/ticket/%(ticket)s"

routes_onerror = [
  ('init/400', '/backend/default/index'),
  ('init/*', '/backend/default/index'),
  ('*/404', '/backend/default/index'),
  ('*/*', '/backend/error/report')

error_handler = dict(application='backend',

Still no correct message displayed if I cause a 500 server error. Where do 
I activate it?

I mean, even debugging passes over the redirector inside web2py and see 
nothing on those variables causing normal behaviour on the branch on 

if status >= 399 and THREAD_LOCAL.routes.routes_onerror:


El martes, 6 de septiembre de 2016, 11:17:58 (UTC-5), Anthony escribió:
> http://web2py.com/books/default/chapter/29/04/the-core#Routes-on-error
> Anthony
> On Tuesday, September 6, 2016 at 10:43:19 AM UTC-4, Ty oc wrote:
>> Still I need to log the ticket issue so we know what is happening (we 
>> will be watching for errors to show on the admin webapp), but we dont want 
>> the error to be like the HTML that is always show to the user.
>> I want to return a one of the following depending on where Im returning 
>> it (a page in the web app or a request of a service)
>>    - for the service
>>       - {"error":"see ticket xyz"} 
>>       - for the HTML webpage
>>       - General error, return home "here".

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