I did not have the code for timeout function(wish I could do that)
But going back to my error issue, I solved it by:
model:

auth.settings.login_next = URL('default','user',args='login',
extension=False)

default/user:
auth.messages.ajax_failed_authentication = DIV(H4(T('Your session has
expired')),
                            T('Please '),
                            A(T('login'),
                              _href=auth.settings.login_url +
                                    ('?_next=' +
urllib.quote(request.env.http_web2py_component_location))
                              if request.env.http_web2py_component_location
else ''),
                            T(' again to view this content.'),
                            _class='not-authorized alert alert-block')

On Thu, May 7, 2020 at 4:08 AM Jim Steil <[email protected]> wrote:

> Can you share the code for the user function in default.py?
>
> How do you know that the session timed out?
>
> Jim
>
>
> On Wed, May 6, 2020, 5:58 PM Maurice Waka <[email protected]> wrote:
>
>> After clicking the login, that's when the error comes in.
>> No I haven't set the timer. I left the same time length in default.
>> Kind regards
>>
>> On Wed, May 6, 2020 at 3:58 PM Jim S <[email protected]> wrote:
>>
>>> You said you notice this message after a period of inactivity, but you
>>> also say this message comes up after clicking login.  What is telling you
>>> that this is happening after a period of inactivity?
>>>
>>> I was hoping to see what you have for default/user/load (which you
>>> referenced above) - load is not a built-in function in default/user that
>>> I'm aware of.
>>>
>>> Here is the normal default/user signature:
>>>
>>>
>>> def user():
>>>     """
>>>     exposes:
>>>     http://..../[app]/default/user/login
>>>     http://..../[app]/default/user/logout
>>>     http://..../[app]/default/user/register
>>>     http://..../[app]/default/user/profile
>>>     http://..../[app]/default/user/retrieve_password
>>>     http://..../[app]/default/user/change_password
>>>     use @auth.requires_login()
>>>         @auth.requires_membership('group name')
>>>         @auth.requires_permission('read','table name',record_id)
>>>     to decorate functions that need access control
>>>     """
>>>
>>> So I was thinking you had put something custom in there.
>>>
>>> Are you able to force it to happen by setting your
>>> auth.settings.expiration to a low number of seconds?
>>>
>>> -Jim
>>>
>>>
>>> On Wednesday, May 6, 2020 at 12:11:55 AM UTC-5, Maurice Waka wrote:
>>>>
>>>> Actually, I want to customize the code to get better feedback, and
>>>> after digging in I got this discussion
>>>> <https://groups.google.com/forum/#!searchin/web2py/not$20authorized$20message%7Csort:date/web2py/k-FnX_X6CcI/fqgUpRbwAwAJ>
>>>>
>>>> I just don't know where to exactly place this code, or get something
>>>> better:
>>>>
>>>> auth.messages.ajax_failed_authentication = DIV(H4(T('Your session has 
>>>> expired')),
>>>>                             T('Please '),
>>>>                             A(T('login'),
>>>>                               _href=auth.settings.login_url +
>>>>                                     ('?_next=' + 
>>>> urllib.quote(request.env.http_web2py_component_location))
>>>>                               if 
>>>> request.env.http_web2py_component_location else ''),
>>>>                             T(' again to view this content.'),
>>>>                             _class='not-authorized alert alert-block')
>>>>
>>>>
>>>>
>>>> On Tue, May 5, 2020 at 11:09 PM Jim S <[email protected]> wrote:
>>>>
>>>>> Can you show some code?
>>>>>
>>>>> -Jim
>>>>>
>>>>> On Tuesday, May 5, 2020 at 1:38:29 PM UTC-5, Maurice Waka wrote:
>>>>>>
>>>>>> I notice this message after a period of inactivity. See attached.
>>>>>> The problem is that on clicking on the login link on the app on
>>>>>> pythonanywhere, I get an error: invalid view (default/user/load).
>>>>>> How can I resolve this?
>>>>>> Regards
>>>>>>
>>>>> --
>>>>> Resources:
>>>>> - http://web2py.com
>>>>> - http://web2py.com/book (Documentation)
>>>>> - http://github.com/web2py/web2py (Source code)
>>>>> - https://code.google.com/p/web2py/issues/list (Report Issues)
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>>>>> .
>>>>>
>>>> --
>>> Resources:
>>> - http://web2py.com
>>> - http://web2py.com/book (Documentation)
>>> - http://github.com/web2py/web2py (Source code)
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>>> .
>>>
>> --
>> Resources:
>> - http://web2py.com
>> - http://web2py.com/book (Documentation)
>> - http://github.com/web2py/web2py (Source code)
>> - https://code.google.com/p/web2py/issues/list (Report Issues)
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>> <https://groups.google.com/d/msgid/web2py/CALkNK54dFiuG9YNKyLw5%3DeGQCZx7%2ByacSk%3Dn-aMLtjcOAq1yGQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
> --
> Resources:
> - http://web2py.com
> - http://web2py.com/book (Documentation)
> - http://github.com/web2py/web2py (Source code)
> - https://code.google.com/p/web2py/issues/list (Report Issues)
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-- 
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- http://web2py.com/book (Documentation)
- http://github.com/web2py/web2py (Source code)
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