Hi all,

I'm having trouble tracking down a particularly mysterious bug, and I
was wondering if any of you have encountered something like this
before.

The situation is this. I have a fairly simple controller, about 125
lines of code, that displays the detail view of a record (it's linked
to from the list view). It loads the record and its related tables,
does some formatting and permission checking, and returns a dictionary
for the view to render, in the usual fashion.

This controller/detail view is the most widely used one in the
application. So, thousands of users are seeing this view correctly
every day. However, a handful of users are experiencing the following
problem: when they click on the detail link off the list view, they
get a blank page (no html or css) with the word

DONE

on it (on the bottom left). Now, this happens for only a small handful
of users -- I have about 3 or 4 that I've been on the phone with, and
they can replicate this every time, for every record.

What could be causing this?
Some more details:
* I don't think it's a data issue, in that this happens with every
record they click on from the list.

* The url appears to be correctly formed (I've had them spell it out
for me over the phone)

* They can use the rest of the application, just not that detail view

* It doesn't seem to be a regular error/exception, since no traceback/
tickets are generated, and the error page does not come up.

* The controller has safety checks, so if the requested record is
missing, it redirects to a 'Record missing' page that usually catches
any malformed requests.

* The browser being used for the users encountering this error is
generally Internet Explorer 8.

* There is only one 'return' statement in the controller - the last
line, return dict(...).

Does anybody have any ideas?

-- 
You received this message because you are subscribed to the Google Groups 
"web2py-users" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/web2py?hl=en.

Reply via email to