Could it be related to this?
http://stackoverflow.com/questions/1999950/download-link-fails-in-ie
Can you try add this line to the controller?
del response.headers['Cache-Control']
Is this going over HTTPS?
On Feb 4, 4:17 pm, Dmitri Zagidulin <[email protected]> wrote:
> Hi all,
>
> I'm having trouble tracking down a particularly mysterious bug, and I
> was wondering if any of you have encountered something like this
> before.
>
> The situation is this. I have a fairly simple controller, about 125
> lines of code, that displays the detail view of a record (it's linked
> to from the list view). It loads the record and its related tables,
> does some formatting and permission checking, and returns a dictionary
> for the view to render, in the usual fashion.
>
> This controller/detail view is the most widely used one in the
> application. So, thousands of users are seeing this view correctly
> every day. However, a handful of users are experiencing the following
> problem: when they click on the detail link off the list view, they
> get a blank page (no html or css) with the word
>
> DONE
>
> on it (on the bottom left). Now, this happens for only a small handful
> of users -- I have about 3 or 4 that I've been on the phone with, and
> they can replicate this every time, for every record.
>
> What could be causing this?
> Some more details:
> * I don't think it's a data issue, in that this happens with every
> record they click on from the list.
>
> * The url appears to be correctly formed (I've had them spell it out
> for me over the phone)
>
> * They can use the rest of the application, just not that detail view
>
> * It doesn't seem to be a regular error/exception, since no traceback/
> tickets are generated, and the error page does not come up.
>
> * The controller has safety checks, so if the requested record is
> missing, it redirects to a 'Record missing' page that usually catches
> any malformed requests.
>
> * The browser being used for the users encountering this error is
> generally Internet Explorer 8.
>
> * There is only one 'return' statement in the controller - the last
> line, return dict(...).
>
> Does anybody have any ideas?
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