Title: DOL vs. HIPAA
Agree.
Subject to the restriction that whatever is disclosed for any purpose be only the minimum necessary for that purpose (which applys to all disclosures indipendant of the medium).
 
Remember that the great difficulty in giving out info over the phone is making that who is on the line is really who you think they are. (I like the suggestion of asking for a piece of info (such as patient's DOB) that's on the database for confirmation).
 
The opinions expressed here are my own and not necessarily the opinion of LCMH.
 
Douglas M. Webb
Computer System Engineer
Little Company of Mary Hospital & Health Care Centers
[EMAIL PROTECTED]
 
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----- Original Message -----
Sent: Friday, February 21, 2003 09:17 AM
Subject: DOL vs. HIPAA

I was thinking that disclosures to an employee who calls GHP customer service re the claims of his or her spouse could extend to the type of information the employee would get on an EOB.  In other words, if the employee can get the info on a paper EOB, then we (the GHP) should be able to give the employee the same information on the phone.  Agree or disagree?


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