I have two questions regarding amendment of the medical/billing record. 1. Do we have to amend info kept prior to the deadline? (The disclosure log specifically says you do not, but nothing on the amendment. What about all those places that have info on microfilm?) and 2. When a patient calls regarding charges on their bill and after investigation it's discovered that those charges are in fact wrong and shouldn't be there. Do you go through the whole amendment process (we have 3 different forms right now for amending info) or is this something we can just go ahead and do? Thanks for your help!
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