I responded before but am not seeing it come up on the listserv

Anyone could file a complaint which is why an employer needs to be wary of
the "disgruntled" employee

Additionally, if your Privacy notice is posted in the office, it should be
bolded who to contact to file a complaint.  Of course, as James says the
individual has the right to go directly to HHS(but shouldn't it be OCR since
they are handling this?)

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-----Original Message-----
From: Noel, James M. [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 06, 2003 11:52 AM
To: WEDI SNIP Privacy Workgroup List
Subject: RE: Notice for indirect health care providers?


The person always maintains the right to go directly to HHS with their
compliant, as well as filing a complaint with the privacy officer.

J. Michael Noel
Program Manager
Medical Assistance Transportation Program
Office of Social Programs


-----Original Message-----
From: Noel, Linda A. [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 06, 2003 12:19 PM
To: WEDI SNIP Privacy Workgroup List
Subject: RE: Notice for indirect health care providers?


You should first bring this to the attention of the physician's privacy
officer.

Linda Noel
Corporate Privacy Officer
Corporate Compliance
Orlando Regional Healthcare
321-843-8693



-----Original Message-----
From: LAURA HEMINGWAY [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 06, 2003 10:57 AM
To: WEDI SNIP Privacy Workgroup List
Cc: WEDI SNIP Privacy Workgroup List
Subject: Notice for indirect health care providers?


I was training some of our staff last week and was asked a question that I
did not know how to answer.  I'm sure someone out there has an answer.

What if I as a customer in a doctor's office become aware of the doctor's
office disclosing some aspect of another customer's PHI information without
their knowledge.  For example, the receptionists are talking openly about
the other customer's condition, economics, etc.  Can I file a complaint
with the OCR on behalf of the other customer?

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