I agree. In the past week I have encountered two clients who both told me similar stories. They recently had a patient who worked in the health care industry in some form of fashion. I believe one was a nurse and the other worked in a medical records department. In both situations, the patient had apparently been exposed to enough HIPAA training through their own jobs that they started critiquing my clients! Unfortunately, I think these individuals were a little misinformed. For example, one of them was criticizing my client for not having all of their charts "under lock and key", as if it were an absolute requirement to do so.
What safeguard my client has in place and why the charts are not "under lock and key" is a different subject completely. The point is, these people were not complaining about any specific violation of their privacy, but felt they were entitled to critique the doctor's office privacy practices in general. I agree they are entitled to make general complaints and I think these stories illustrate that people definitely will. How many complaints have to be received, and what the nature of those complaints has to be, before OCR will come audit a covered entity remains to be seen. Noel Chang -- Open WebMail Project (http://openwebmail.org) ---------- Original Message ----------- From: "Patricia Conroe" <[EMAIL PROTECTED]> To: "WEDI SNIP Privacy Workgroup List" <[EMAIL PROTECTED]> Sent: Thu, 06 Mar 2003 11:51:33 -0500 Subject: Re: Notice for indirect health care providers? > My understanding is that the answer to that is a big YES and that's > why HIPAA can be such a pain and why there will be complaints received. > > >>> LAURA HEMINGWAY <[EMAIL PROTECTED]> 03/06/03 10:56AM >>> > I was training some of our staff last week and was asked a question > that I did not know how to answer. I'm sure someone out there has > an answer. > > What if I as a customer in a doctor's office become aware of the doctor's > office disclosing some aspect of another customer's PHI information without > their knowledge. For example, the receptionists are talking openly about > the other customer's condition, economics, etc. Can I file a complaint > with the OCR on behalf of the other customer? > > --- > The WEDI SNIP listserv to which you are subscribed is not moderated. > The discussions on this listserv therefore represent the views of > the individual participants, and do not necessarily represent the > views of the WEDI Board of Directors nor WEDI SNIP. If you wish to > receive an official opinion, post your question to the WEDI SNIP > Issues Database at http://snip.wedi.org/tracking/. These listservs > should not be used for commercial marketing purposes or discussion > of specific vendor products and services. They also are not > intended to be used as a forum for personal disagreements or > unprofessional communication at any time. > > You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED] > To unsubscribe from this list, go to the Subscribe/Unsubscribe form > at http://subscribe.wedi.org or send a blank email to leave-wedi- > [EMAIL PROTECTED] If you need to unsubscribe but your > current email address is not the same as the address subscribed to > the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org > > --- > The WEDI SNIP listserv to which you are subscribed is not moderated. > The discussions on this listserv therefore represent the views of > the individual participants, and do not necessarily represent the > views of the WEDI Board of Directors nor WEDI SNIP. If you wish to > receive an official opinion, post your question to the WEDI SNIP > Issues Database at http://snip.wedi.org/tracking/. These listservs > should not be used for commercial marketing purposes or discussion > of specific vendor products and services. They also are not > intended to be used as a forum for personal disagreements or > unprofessional communication at any time. > > You are currently subscribed to wedi-privacy as: > [EMAIL PROTECTED] To unsubscribe from this list, go to the > Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a > blank email to [EMAIL PROTECTED] If you > need to unsubscribe but your current email address is not the same > as the address subscribed to the list, please use the > Subscribe/Unsubscribe form at http://subscribe.wedi.org ------- End of Original Message ------- --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org
