After 4/14, when a patient calls for a prescription refill, or to ask a medical question, are we obligated to then mail them a copy of the NPP and ask them to send us a signed acknowledgement? A question like this was asked regarding prescriptions at the Atlanta OCR conference in February and the answer that day was no, the next visit would be the occasion to give the NPP. Today, on the OCR conference call, a similar question was asked and the answer was that the NPP needed to be mailed. Can anyone direct me to a reference or guidance on this?
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