Vicki,

This is an ongoing issue with HHS/OCR -- ask a question twice, get two
different answers from different people.

Jeff

Jeff Kerber
Director, HIPAA Compliance
Texoma Healthcare System
903-416-5520


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 26, 2003 3:55 PM
To: WEDI SNIP Privacy Workgroup List
Subject: Patient Phone Calls and NPP


After 4/14, when a patient calls for a prescription refill, or to ask a
medical question, are we obligated to then mail them a copy of the NPP and
ask them to send us a signed acknowledgement? A question like this was asked
regarding prescriptions at the Atlanta OCR conference in February and the
answer that day was no, the next visit would be the occasion to give the
NPP. Today, on the OCR conference call, a similar question was asked and the
answer was that the NPP needed to be mailed. Can anyone direct me to a
reference or guidance on this?

Vicki Saunders
Compliance Manager/Privacy Officer
[EMAIL PROTECTED]

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you wish to receive an official opinion, post your question to the WEDI SNIP Issues 
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They also are not intended to be used as a forum for personal disagreements or 
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