Title: Ins. Company 'not accepting' from small customer
Glenn,
I believe that the rule says that they can't say No after October 16 if you can be classified as a Provider.  I don't think that an Employer or Plan Sponser has as much clout.
 
Definitely, if it is done electronically, the 834 is what must be used.  You might also consider the 820 for premium payments.
 
Good luck.  Unless one of the guys with the text microscopes finds a "Must" I missed, you may be fighting a PR battle.
 
The opinions expressed here are my own and not necessarily the opinion of LCMH.
 
Douglas M. Webb
Computer System Engineer
Little Company of Mary Hospital & Health Care Centers
[EMAIL PROTECTED]
 
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----- Original Message -----
Sent: Thursday, March 06, 2003 08:44 AM
Subject: Ins. Company 'not accepting' from small customer


One of my customers got a message from BC/BS stating that "because we are a small account they will not accept electronic data transfers."  My client is a welfare fund that would only be transmitting 834's.

My question is: Per the rule, are they permitted to do this?  Any ideas on what to do in this case?

Glenn Dekhayser
Vice President, Technology
Voyant Strategies, Inc.
732-335-1500 x514

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